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Relief Duty Manager

2 months ago


Eastbourne, East Sussex, United Kingdom Premier Marinas Full time
About the Role

Premier Marinas is seeking a highly skilled and experienced Relief Duty Manager to join our team at Sovereign Harbour in Eastbourne. As a key member of our operations team, you will be responsible for ensuring the highest standards of customer service and facilities are maintained and developed.

Key Responsibilities
  • Site Management: Assist the Marina Manager in managing the site in an efficient and safe manner, in accordance with the company's mission statement.
  • Customer Service: Ensure the highest standards of customer service are maintained and developed, as required by the company.
  • Duty Management: Perform the role of 'Duty Manager' on an agreed rotation basis, providing leadership and support to the team.
  • Business Development: Promote and maximise the utilisation within the marina, ensuring and developing profitability from all income streams.
  • Staff Development: Develop staff progression and communicate business changes, ensuring the team is equipped to deliver exceptional customer service.
Requirements
  • Leadership Experience: A proven track record of leading, coaching and mentoring a team, with the ability to delegate appropriately and communicate effectively with different stakeholders.
  • Environmental and Health & Safety Management: Experience of managing environmental and health & safety procedures, ensuring compliance with relevant regulations.
  • Flexibility: Ability to work flexible hours, including weekends and bank/public holidays, as part of a shift rota.
What We Offer
  • Competitive Salary: A competitive salary and pension package, reflecting your skills and experience.
  • Training and Development: Opportunities for training and development, delivered through our dedicated online academy, to support your career growth.
  • Benefits: A range of benefits, including 24/7 access to an online GP, private medical cover, free onsite parking, and annual leave, including additional birthday leave.
About Us

Premier Marinas is committed to equality of opportunity for all staff and encourages applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We believe that diverse talent makes us stronger.