Hospitality Supervisor

1 month ago

London, Greater London, United Kingdom Ian Full time
About the Role

We're a multi-award-winning contract catering company, serving over 45,500 satisfied customers every day. We're seeking a skilled Hospitality Supervisor to join our team.

Key Responsibilities
  • Provide exceptional customer service and ensure every customer experience is a positive one.
  • Set up, service, and clear areas with meticulous attention to detail, understanding the importance of discretion and politeness.
  • Liaise with the client reception team regarding bookings and updates.
  • Host a lounge service in our executive lounge.
  • Set meeting rooms to required standards.
  • Deliver all food and beverage requirements.
  • Ensure all food and health and safety requirements are met.
Requirements
  • Ability to listen carefully and take instructions.
  • Confident communication skills.
  • Organized plan following procedures and displaying good practice at all times.
  • Liaise with customers to ensure their needs have been met.
  • Familiarity with food safety and health and safety procedures.
What We Offer
  • An annual day off for your birthday.
  • Monthly masterclasses with Michelin-starred chefs.
  • Fully funded development courses ranging from levels 2 to 7.
  • Discounts and cashback at a wide variety of retail and leisure outlets.
  • Cycle-to-work scheme.
  • Freedom Friday – a paid day off to volunteer at a charity of your choice.
  • Free lunch every workday.
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.

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