Legal Administrator

4 weeks ago

Chelmsford, Essex, United Kingdom Horizon Parking Full time
About Horizon Parking

Horizon Parking Ltd is a leading car park management company, providing services nationwide. We strive to be an Employer of Choice, built around core values such as pride, making a difference, honesty, and growth through people, innovation, and ideas.

Job Title: Legal Data and Customer Service Administrator

We are seeking a reliable and trustworthy Legal, Data and Customer Services Administrator to work in our head office in Chelmsford. The successful candidate will be responsible for giving advice to members of the public, filtering and responding to email enquiries, and processing requests from individuals exercising their rights under data protection legislation.

Key Responsibilities:
  • Provide advice to members of the public on parking-related enquiries
  • Assist with filtering and responding to email enquiries regarding Data Protection
  • Process and respond to requests from individuals exercising their rights under data protection legislation
  • Liaise with external legal and debt providers where required
  • Assist with management of existing team where required
  • Assist Customer Services with responses to complaints where required
Requirements:
  • At least 3 year's general administrative experience, preferably with relevant industry experience or experience with Data Protection
  • Excellent attention to detail
  • Ability to prioritise, manage time and work well under pressure
  • Good written communication skills
  • Ability to make decisions based on evidence provided
  • Calm and helpful attitude
  • Ability to multi-task
  • Following company processes throughout each of the roles
  • Computer literate. Proficient in Word, Excel, Microsoft Outlook.
What We Offer:
  • £24,675 per annum
  • Annual Bonus Scheme
  • NOW Pension
  • Statutory Sick Pay
  • 22 days holiday plus bank holidays
  • Additional 1 day's holiday for your birthday week
  • Health care cash back scheme
  • Mental Health and Well Being Programmes (EAP)
  • Employee discount scheme
  • Cycle to Work scheme
  • Enhanced paternity leave
  • Employee of the Month Awards
  • Yammer monthly lottery
  • Regular ad-hoc monetary recognition
  • Paid DBS application
  • Access to free online training

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