Cloud Messaging Solutions Architect

3 weeks ago

London, United Kingdom Cognizant Full time
About the Role

Cognizant is seeking a highly skilled Microsoft Messaging Engineer to join our Cloud Infrastructure team. As a key member of our team, you will be responsible for designing and implementing Microsoft Exchange Online services to ensure optimal performance and reliability.

Key Responsibilities
  • Design and Implementation: Lead the design and implementation of Microsoft Exchange Online services to ensure optimal performance and reliability.
  • Messaging Migration: Oversee the migration of messaging services to Microsoft 365, ensuring minimal disruption and data integrity.
  • Administration: Provide expert administration of MS Exchange Online and MS Exchange environments to maintain seamless communication.
  • Messaging Services: Implement and manage M365 Messaging services to enhance organizational communication capabilities.
  • Strategy Development: Develop and execute strategies for messaging migration, ensuring a smooth transition and user satisfaction.
  • Monitoring and Troubleshooting: Monitor and troubleshoot messaging services to ensure high availability and performance.
  • Integration: Collaborate with IT teams to integrate messaging services with other enterprise applications. Ensure compliance with security policies and best practices in messaging services.
  • Technical Support: Provide technical support and guidance to users and IT staff regarding messaging services.
  • Documentation: Develop and maintain documentation for messaging services, including configurations, procedures, and troubleshooting guides.
  • Staying Up-to-Date: Stay updated with the latest developments in messaging technologies and recommend improvements.
  • Audits and Assessments: Conduct regular audits and assessments of messaging services to identify and address potential issues.
Requirements
  • Experience: Possess extensive experience in MS Exchange Online Administration, ensuring efficient management and operation.
  • Proficiency: Demonstrate proficiency in MS Exchange Admin, providing expert-level support and troubleshooting.
  • Background: Have a strong background in M365 Messaging, ensuring seamless communication across the organization.
  • Messaging Migration: Experience in M365 Messaging Migration, ensuring smooth transitions with minimal disruptions.
  • Design and Implementation: Skilled in designing and implementing messaging services, contributing to robust and reliable communication infrastructure.
  • Knowledge: Knowledge on AAD & AD domain controllers, Group policy, SG Groups and DG etc.
  • Familiarity: Familiar with Azure AD, Intune Company Portal, Office 365 Portal and Identity and Access.
  • Support: Experience with troubleshooting MS Outlook, One Note and One Drive.
  • Device Management: Device life cycle Management OS build, Auto Pilot, Mimecast and SSO.
Nice to Have Skills
  • Deskside Queue Management: Experience in Deskside queue management.
  • Service Management Tools: Knowledge of Service Management Tools Service Now.
  • Change, Incident and Problem Management: Exposure to Change, Incident and Problem Management.

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