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Customer Service Representative

2 months ago

Lancaster, Lancashire, United Kingdom Moto Full time

About the Role:

We are seeking enthusiastic individuals to join our team as Customer Service Representatives at Moto, a leading provider of motorway services. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, maintaining stock levels, and ensuring a clean and welcoming environment for our customers.

Key Responsibilities:

  • Maintain stock levels by replenishing displays and fridges
  • Prepare hot food and refreshments
  • Serve customers in a timely manner
  • Provide exceptional customer service
  • Handle customer enquiries
  • Operate tills and process orders
  • Maintain standards around product quality and store cleanliness

What We Offer:

  • Up to 440 annual bonus scheme
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications
  • Weekly Pay

About Moto:

Moto is a leading provider of motorway services, offering a range of amenities and services to customers on the go. We are committed to delivering exceptional customer service and creating a welcoming environment for our customers.

What You'll Need:

  • Be 18 years of age or over
  • Be able to access the site

Why Join Us:

At Moto, we value our team members and offer a range of benefits and opportunities for development. If you are enthusiastic, motivated, and committed to delivering exceptional customer service, we would love to hear from you.