Client Relationship Manager

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Rightmove Full time
Telephone Account Manager at Rightmove

Salary: £28,000 + £5,000 commission

Reporting to: Sales Manager

Workplace: Homebased

Position Overview

An exciting opportunity exists within our account management division at Rightmove. As a Telephone Account Manager, your primary focus will be on nurturing and sustaining relationships with our current clientele, conducting training sessions, and illustrating the value of our services to customers.

  • Engaging with a substantial account portfolio to foster connections through phone and video communications
  • Assessing client requirements and delivering tailored training
  • Interpreting customer performance metrics to highlight return on investment
  • Meeting weekly key performance indicators and performance benchmarks
  • Implementing new initiatives and business strategies
  • Collaborating with internal departments to ensure optimal results for clients
  • Sharing insights and experiences with colleagues and stakeholders
  • Creating a positive experience for customers
  • Maintaining up-to-date databases and addressing inquiries from potential clients
Qualifications
  • Proven history of surpassing sales objectives
  • Ability to thrive in a fast-paced team setting
  • Manage client expectations while delivering exceptional service
  • Exhibit determination, resilience, and adaptability
  • Adopt a growth-oriented mindset and eagerness to learn
  • Take responsibility for your account portfolio and associated actions
  • Strong organizational and planning capabilities
About Rightmove

At Rightmove, we aim to simplify the moving process for everyone. As the leading platform for property listings in the UK, we are the preferred choice for individuals preparing for their next move. We are committed to fostering a diverse and inclusive workforce that drives innovation and success.

Employee Benefits
  • Cash plan for dental, optical, and physiotherapy services
  • Private Medical Insurance, Pension, and Life Insurance
  • 27 days of annual leave plus two paid volunteering days
  • Hybrid working model with two days in the office
  • Competitive salary package
  • Paid leave for parental responsibilities
  • Travel Loans, Bike to Work scheme, Rental Deposit Loan

Rightmove is an Equal Opportunity Employer that values diversity and inclusion. We welcome candidates from all backgrounds to contribute to our culture of innovation. If you are a self-driven individual passionate about enhancing customer success, we would love to hear from you.



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