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Student Placement in Customer Relations

2 months ago

Eastleigh, Hampshire, United Kingdom Prysmian Group Full time
Customer Care Internship for Undergraduate Students

Prysmian Group is pleased to present an exciting opportunity for enthusiastic undergraduate students to join our Customer Care division. This placement offers a unique chance to gain valuable experience in a dynamic environment.

Key Responsibilities
  • Delivering high-quality and professional customer service
  • Engaging directly with customers for quotes and order management
  • Addressing customer inquiries in a timely manner
  • Ensuring accuracy and efficiency in handling orders and inquiries
  • Building and maintaining strong relationships with customers
  • Generating reports on customer interactions and order statuses
  • Assisting with general administrative tasks
  • Collaborating with internal teams to ensure prompt and profitable order fulfillment
Candidate Profile
  • Experience in customer service is advantageous
  • Excellent organizational and time management abilities
  • Meticulous attention to detail is essential
  • Strong negotiation and persuasive skills
  • Proficient in IT, particularly Microsoft Office applications
  • Able to manage and resolve issues effectively under pressure
  • Adaptable to a fast-paced work environment

We are seeking undergraduates in their penultimate year pursuing a degree in Business or a related field, who possess outstanding teamwork and communication skills. The ideal candidate will be self-driven, eager to learn, and exhibit a strong professional work ethic.

Additional Information:

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