Cloud Support Specialist

2 months ago

Reading, Reading, United Kingdom AWS EMEA SARL (UK Branch) Full time
About the Role

We are seeking a highly skilled Cloud Support Engineer to join our team at AWS EMEA SARL (UK Branch). As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and technical expertise to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting for cloud-based applications and services
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and deliver training programs to enhance customer knowledge and skills
  • Participate in process improvement initiatives to enhance customer experience
  • Stay up-to-date with the latest cloud technologies and trends
Requirements
  • Experience in network and operating system support
  • Experience in technical support
  • Bachelor's degree
  • Experience in information security and compliance
  • Experience with network troubleshooting tools
  • Experience with database administration
  • Experience with virtualization, orchestration, and cloud computing
About Us

AWS EMEA SARL (UK Branch) is a leading provider of cloud computing services. We are committed to delivering exceptional customer support and technical expertise to our clients. Our team is dedicated to innovation and excellence, and we are seeking a talented individual to join our team.

We value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We offer a range of benefits and perks, including flexible working arrangements, professional development opportunities, and a competitive salary and benefits package.

If you are a motivated and talented individual who is passionate about cloud computing and customer support, we encourage you to apply for this exciting opportunity.

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