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Fitness Coach

2 months ago

Newhaven, East Sussex, United Kingdom Wave Leisure Trust Full time

Job Summary

The Fitness Instructor will be responsible for delivering high-quality service to customers, inspiring and motivating them to achieve their fitness goals. This role requires a customer-focused individual with excellent communication skills and a passion for health and wellbeing.

Main Responsibilities

  • To motivate and support customers to increase retention and achieve their fitness goals.
  • To carry out gym appointments and deliver a personalized member journey, including welcome workouts, personal plans, and plan reviews.
  • To provide advice and guidance to customers on safe equipment use and exercise technique.
  • To deliver gym floor group training sessions and workshops as required.
  • To create and promote in-centre gym challenges to engage customers.
  • To actively participate in the membership sales process by promoting the benefits of membership and group exercise participation.
  • To meet agreed performance KPI targets set by the Operations Manager.
  • To create content for websites and social media platforms in the manner of images and video material.
  • To assist the Operations Management Team in organizing special events, program development, and promotions when required.
  • To ensure the gym is maintained in a clean, safe, hygienic, and tidy condition during supervision hours.
  • To follow site checklists and carry out maintenance checks to ensure equipment is in working order.

Person Specification

Disposition (Essential)

  • Customer-focused
  • Great communicator
  • Driven and enthusiastic
  • Passionate about health and wellbeing
  • Creative and intuitive
  • Empathetic
  • Pro-active and good organization
  • Team player but also a good leader
  • Listening skills

Experience (Essential)

  • Similar work environment

Experience (Desirable)

  • Personal Training
  • Experience working with a range of clients, including juniors, seniors, disabilities, and referrals

Qualifications (Essential)

  • L2 Fitness Instructing

Qualifications (Desirable)

  • Ability to obtain qualifications in Exercise Referral
  • CIMSPA registered
  • Level 3 Personal Training
  • GP Referral qualification/The desire to work towards this qualification

Specialist Knowledge (Essential)

  • Genuine interest in health and fitness
  • Ability to undertake preventative maintenance on equipment
  • Knowledge of behavior change and goal setting

Skills (Essential)

  • Communication skills (verbal and written)
  • Computer competent, MS Office software, and email

Other (Essential)

  • To be flexible to the changing demands of the business
  • To be able to follow Wave Active Limited's Policies and Procedures