Sales Order Coordinator

3 weeks ago

Glasgow, United Kingdom Office Angels Limited Full time
Sales Order Processor Job Description

We are seeking a highly motivated and organized Sales Order Processor to join our team at Office Angels Limited. As a Sales Order Processor, you will be responsible for managing existing and new relationships with customers to ensure client satisfaction and promote repeat business.

Key Responsibilities:

  • Managing incoming enquiries via a centralised mailbox, providing prompt and accurate responses.
  • Issuing quotations to customers, ensuring accuracy and adherence to company guidelines.
  • Liaising with clients regarding lead times, updates, and order status.
  • Tracking sales leads and enquiries, ensuring accurate and updated records.
  • Handling inbound calls from customers, answering queries, tracking orders, and arranging parts/returns.
  • Liaising with suppliers to ensure orders are processed within agreed timescales, maintaining effective communication throughout.

Requirements:

  • Confident and professional telephone manner with excellent communication skills.
  • Comfortable in a fast-paced sales environment, with the ability to meet targets and deadlines.
  • Customer-focused attitude, always striving to provide the highest level of service.
  • Genuine drive and a desire to achieve exceptional results for clients.
  • A minimum of 12 months continuous experience in Sales/Customer Service Administration.
  • Excellent MS Office skills, including proficiency in Excel.

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please contact us to discuss your experience and learn more about our client.

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