Sales Order Coordinator

2 weeks ago


Glasgow, Glasgow City, United Kingdom Thales Full time
About the Role

We are seeking a highly skilled Sales Order Coordinator to join our team at Thales. As a Sales Order Coordinator, you will be responsible for providing exceptional customer service and ensuring the smooth execution of sales orders.

Key Responsibilities
  • Process all customer enquiries and respond in a timely and professional manner
  • Manage effective proactive and reactive communications with customers and internal stakeholders
  • Liaise with internal teams to resolve customer enquiries and issues
  • Ensure accurate and up-to-date reporting systems and tools
  • Develop and maintain strong relationships with customers to ensure high levels of service
  • Accurately capture and process customer data and orders
  • Release and dispatch customer orders in a timely manner
About You

We are looking for a highly organized and detail-oriented individual with excellent communication skills. You will have a strong understanding of customer service principles and be able to work effectively in a fast-paced environment.

Key skills and qualifications include:

  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work effectively in a team environment
  • Proficiency in Microsoft Office and other relevant software
  • Experience in a customer-facing role or sales environment
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. Our team is committed to providing exceptional customer service and ensuring the success of our customers.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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