Customer Onboarding Analyst

1 month ago

London, Greater London, United Kingdom Kroo Bank Ltd Full time

About Us

Kroo Bank Ltd is dedicated to revolutionizing the banking experience. We are committed to fostering a positive impact on our customers and the environment through innovative financial solutions.

Our Team

We are a diverse group of professionals from various fields including technology, customer service, marketing, legal, and finance. We seek enthusiastic individuals who are eager to explore customer behaviors and enhance the overall customer journey.

Culture and Development

At Kroo, we value our people and our culture. We prioritize personal and professional growth, providing opportunities for skill enhancement and collaboration across teams. You will engage with product teams and developers to continuously refine the customer experience.

Your Role

As a KYC Onboarding Specialist, your responsibilities will include:

  • Conducting risk evaluations on new personal account applications.
  • Gathering necessary information and documentation to fulfill KYC due diligence requirements.
  • Verifying and validating customer documents through internal and external resources.
  • Identifying high-risk applications, including politically exposed persons (PEPs) and sanction matches.
  • Detecting trends and unusual activities, reporting them as necessary.
  • Performing thorough due diligence on customer documentation using various sources.

Qualifications

We are looking for candidates who possess:

  • A solid understanding of KYC regulatory requirements.
  • Experience in reviewing identification documents.
  • In-depth knowledge of CIFAS.
  • The ability to analyze and mitigate financial crime risks during the onboarding process.
  • Proven experience in client onboarding and a strong grasp of banking regulations and compliance.

Benefits

We offer a range of benefits to our employees, including:

  • 33 days of holiday, including public holidays, plus your birthday off.
  • Equity options in our company scheme.
  • Personal health days.
  • Access to a workplace pension with a 3% employer contribution.
  • After one year, access to £500 from the Kroo Learning Fund for career development.
  • All necessary equipment to work effectively, typically a MacBook Pro.
  • A modern office environment in Central London.
  • A high degree of autonomy supported by an experienced team.
  • Opportunities for growth within a rapidly expanding startup.
  • A commitment to ethical practices aimed at transforming the banking industry.

Work Environment

Currently, our team operates primarily in a remote setting, promoting flexibility while maintaining a collaborative office space for essential activities. We envision a blended working model, with occasional office attendance.

Diversity and Inclusion

We are committed to fostering a diverse and inclusive workplace, ensuring every employee is respected and supported. Diversity, Equality, and Inclusion are fundamental principles guiding our operations.

Recruitment Process

We encourage all candidates to apply directly through the advertised platform. We appreciate your understanding and cooperation in maintaining a fair recruitment process.

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