Global Medical Coordinator

4 weeks ago


London, Greater London, United Kingdom International SOS Full time
About the Role

We are seeking a highly skilled and experienced Coordinating Nurse to join our team at International SOS. As a Coordinating Nurse, you will play a critical role in providing high-quality medical assistance to patients and clients across the world.

Key Responsibilities
  • Perform telephonic triage and holistic medical assessments to provide risk-assessed evidence-based medical advice and medical direction to patients.
  • Provide pre-trip travel advice, including assessment of pre-trip travel medical risks and advising on travel health and vaccination requirements.
  • Assess medical standards of care in the patient's location against international standards and provide guidance on fitness to fly.
  • Coordinate medical care for patients anywhere in the world, interpreting medical situations with a tailored risk analysis of condition vs geographical location.
  • Direct patients to the best medical facilities in a specific location.
  • Liaise with international medical professionals to obtain medical information about patients, coordinate medical treatment, and make recommendations on change/upgrade in care.
  • Arrange medical evacuations and repatriations, either via commercial carrier (with medical escorts) or air ambulance.
  • Act as medical escort for medical evacuation/repatriation.
  • Be involved in internal quality-improvement projects.
About You

We are looking for a highly skilled and experienced Coordinating Nurse with:

  • NMC registration with typically around 5 years' experience in ICU/Emergency setting.
  • Broad clinical experience in either travel/global health, public health, cruise ship, military nursing, humanitarian/NGO work.
  • Able to identify critical medical issues and act promptly to escalate and case manage.
  • Able to thrive under pressure in a fast-paced environment, adaptable, and empathetic.
  • Excellent telephone manner and technical skills (MS Word, Excel, PowerPoint, Databases).
  • Proficient in written and spoken English language with good communication skills.
  • Additional language(s) an advantage.
Benefits

We offer a competitive remuneration package, including:

  • Remuneration £43,470 per annum depending on experience.
  • Bupa health and dental cover, Pension scheme, Life assurance.
  • 3-month (fully paid) induction, coaching, and preceptorship support.
  • UK Resuscitation courses: ILS and ALS training and revalidation fully funded.
  • Formal weekly medical education sessions to contribute to CPD qualification.
  • Assistance with revalidation and reflection pieces and free access to the RCNi portal.
  • 7.5 hour shifts 07:00 and 23:00, mainly Monday to Friday 08:00 - 16:30.
  • 22 days annual leave increasing with service, option to buy additional leave, Birthday off, 5 days study leave, paid volunteering day.
  • Cycle2work, season ticket loans, gym discounts, childcare vouchers.
  • Access to our Employee Assistance & Employee Support Programme.
  • Experience the 'Enjoy Work' entertainment and events at Chiswick business park.


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