Senior Operations Manager
1 month ago
Salary: £51,843 per annum rising to £57,603 on completion of training
Job Summary: We are seeking a proactive and inspiring leader to join our team as a Weekend Team Lead. As a key member of our operations team, you will be responsible for leading the real-time tactical management of Northern services, optimizing workforce plans and trains to meet performance and quality specifications.
Key Responsibilities:
- Negotiate with Network Rail Controls to ensure smooth pathing of Northern services during disruptions and track access agreements.
- Lead and challenge the real-time performance investigation process to minimize service disruption and report incidents as necessary.
- Manage the Northern fleet in real time, ensuring units are allocated effectively and presented for maintenance as required.
- Provide training and mentorship to new team members.
Requirements:
- Comprehensive geographical understanding of the Northern Network is desirable.
- Ability to work shifts that cover early starts and late finishes, as well as weekends.
What We Offer:
- Opportunities to progress and grow, including comprehensive training schemes and a range of online learning courses.
- Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
- Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services.
- 75% discount with other Train Operating Companies - after 2 years with us, you'll also get discounted travel on many other rail services in the UK and Europe.
- Defined Benefit Pension Scheme - you'll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.
- Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months' maternity leave on full pay while dads can make the most of 2 weeks' paternity leave on full pay.
- Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
- Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.
We're an Equal Opportunities Employer: We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation. We also have Disability Confident status, which means we're committed to making the most of the talents that disabled people can bring to the workplace.
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