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Service Advisor
2 months ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at a reputable Automotive dealership in the Hinckley area.
Key Responsibilities:- Provide exceptional customer service and communicate effectively with customers regarding service and repair work.
- Produce job cards and update customer and vehicle records on in-house computer systems.
- Prepare and complete invoices, and advise customers on estimated costs and timescales of work.
- Upsell on service work and service plans to increase revenue.
- Perform other ad-hoc duties as required.
- Previous experience as a Service Advisor in a Motor Trade environment.
- Excellent communication and customer service skills.
- Familiarity with Motor Dealership Database Software.
- Ability to work in a fast-paced environment and meet deadlines.
This is an excellent opportunity for a motivated and customer-focused individual to join a successful dealership group and develop their career in the Automotive industry.