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Operational and Technical Lead

2 months ago

Teddington, Gloucestershire, United Kingdom PRS Full time
Job Summary

We are seeking an experienced Operational and Technical Manager to join our team at PRS. The successful candidate will be responsible for leading the Module Maintenance engineering team and overseeing all aspects of HR related to team employees.

Key Responsibilities
  • Provide leadership and guidance to the team, ensuring the delivery of best practice selection, training, and assessment.
  • Ensure eLearning is completed and up-to-date for yourself and the team.
  • Review, maintain, and schedule role and business-specific training for yourself and the engineers within the team.
  • Attend and participate in relevant training courses.
  • Manage the supply chain, including sub-contractors and suppliers.
  • Attend ad-hoc, weekly, and monthly meetings with clients.
  • Provide technical and operational support and advice to the engineering team.
  • Manage and submit monthly reports and compliance information to the Account Manager.
  • Resolving escalations from the Helpdesk and client within reasonable time.
  • Ensure compliance documents and contract logbooks are up-to-date and audit-ready.
  • Coordinate and manage the maintenance and uptime of assets and critical plant for site.
  • Implement plans to mitigate any risk that may impact science.
  • Generate extra works through site walk-arounds and communication with engineers, helpdesk, and sub-contractors.
  • Aid the Account Manager in Forecast Document updates monthly.
  • Support the management of the CAFM Explorer System and reporting.
  • Attend and actively participate in weekly Webquote meetings with the Account Manager and Customer.
Requirements
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with the engineering team and sub-contractors.
  • Strong problem-solving and analytical skills.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of contract management and compliance.
  • Experience in managing a team and leading projects.