Technical Operations Manager
4 weeks ago
Technical Operations Manager 48K Key Task Line Management responsibility for the Module maintenance engineering Team and overseeing and managing all aspects of HR pertaining to the Team Employees Recruitment of staff for engineering vacancies in line with operational budgets and company recruitment policiesNP• Identifying succession within the existing team; ensuring that development and mentoring are implemented Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, and assessment Ensuring eLearning is completed and fully up to date for yourself and the team • Reviewing, maintaining and scheduling role and business specific training for yourself and the engineers within the team • Attend and participate in any relevant training courses Manage holiday and sickness, maintaining the correct and required staff level on site Maintain people records such as new starters, leavers, and any changes in staff Ensure appropriate control systems to ensure policy and contractual commitments (KPIs) are met Ensuring that the Module Maintenance programme is planned and kept accurate and up to date for a rolling 12 month period Liaison with the relevant customer stakeholders to be able to plan and deliver the Module Maintenance programme Delivery of the Module Maintenance programme, utilising both the in-house engineers and specialist sub-contractors Ensuring the correct and accurate reporting on completion of each Module Maintenance to the client including defects and remedial worksEnsuring that KPIs are achieved for operational delivery for the Planned Maintenance activities Management of the supply chain - including sub-contractors and suppliers • Attending ad-hock, Weekly and Monthly and Client meetings To provide technical and operational support and advice to the engineering team To manage and submit monthly report and compliance information to the Account Manager • Reporting to and supporting the Account Manager Manage WIP - Including scheduling works, access arrangements, completion of works, answering financial queries and updating the overall financial WIP report with the support of the Lead Contract Support Creating and implementing a training plan for the operational teams; ensuring we have sufficient skillset, Competent Persons and Approved Persons for all disciplines To conduct audits of the planned maintenance activities ensuring that tasks are completed to SFG and industry standards Resolving escalations from the Helpdesk and the client within reasonable time; ensuring solutions are implemented quickly and effectively Ensuring planned maintenance services are scheduled and completed on time Ensuring that compliance documents; contract logbooks are fully up to date and audit ready Ensuring that all external portals for contract information are regularly updated according to work completion Managing client/end user escalations and queries Encouraging the reporting of hazards on site via the engineering team and sub-contractor supply chain Ensuring that PPE, Uniform, Tools and Hazards are logged, monitored and managed To provide support outside of normal working hours in the case of call out/escalation from the shift team, client and/or staff To co-ordinate and manage the maintenance and uptime of assets and critical plant for site; ensuring any changes in services are communicated to all stakeholders with immediate effect To ensure that significant operational events are reported to building leads & estates team as soon as possible, implementing plans to mitigate any risk which may have impact to science. Resolving technical issues, working collaboratively with the Hard Services Manager, by providing assistance and support to the engineering team or arranging for specialist sub-contractor attendance Generation of extra works through site walk arounds and communication with engineers, helpdesk and sub-contractors Assisting the Lead Contract Support with unapproved and unposted PO Reports weekly and resolve in a timely manner Aid Account Manager in Forecast Document updates monthly Answer calls and emails in a professional and timely manner Support in Management of CAFM Explorer System and reporting Attend and actively participate in weekly Webquote meeting with Account Manager and Customer • Webquote management / raise Extra Works jobs in a timely manner System Housekeeping (including but not limited to Webquote, Dynamics, CAFM Explorer, 4Sight, Elogbooks) Ensure the delivery of highest Customer Service Standards Working within the team on the account to ensure the collaborative development of the business, effective team working, and support to colleagues Ensuring customer focus within all areas of operational activities and that effective relationship are maintained with key client contacts Promoting and maintaining the core values and demonstrating the Behaviours. Ensuring business policies and processes are effectively communicated and implemented within the Team. Meet Key Deadlines Set. Accountability to the functional heads, as appropriate To conduct regular reviews of operational procedures making recommendations for improvement with appropriate working practices Communicate effectively and build/maintain relationships at all levels with internal and external customers Liaise and keep informed the senior management on all aspects of contract risks within scope of role. Ensure QHSE documentation is maintained and readily available using systems e.g., Hazard Reports, training & competency records, PPE, toolbox talks Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations
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Technical Operations Manager
1 month ago
Teddington, Gloucestershire, United Kingdom PRS Full timeTechnical Operations Manager 48K Key Task Line Management responsibility for the Module maintenance engineering Team and overseeing and managing all aspects of HR pertaining to the Team Employees Recruitment of staff for engineering vacancies in line with operational budgets and company recruitment policiesNP• Identifying succession within the existing...
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Technical Operations Manager
1 month ago
Teddington, Gloucestershire, United Kingdom PRS Full timeTechnical Operations Manager 48K Key Task Line Management responsibility for the Module maintenance engineering Team and overseeing and managing all aspects of HR pertaining to the Team Employees Recruitment of staff for engineering vacancies in line with operational budgets and company recruitment policiesNP• Identifying succession within the existing...
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Technical Operational Manager
1 month ago
Teddington, Gloucestershire, United Kingdom PRS Full timeLine Management responsibility for the Module maintenance engineering Team and overseeing and managing all aspects of HR pertaining to the Team Employees Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, and assessment Ensuring eLearning is completed and fully up to...
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Technical Operational Manager
1 month ago
Teddington, Gloucestershire, United Kingdom PRS Full timeLine Management responsibility for the Module maintenance engineering Team and overseeing and managing all aspects of HR pertaining to the Team Employees Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, and assessment Ensuring eLearning is completed and fully up to...
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Technical Operations Manager
1 month ago
Teddington, United Kingdom PRS Full timeTechnical Operations Manager 48K Key Task Line Management responsibility for the Module maintenance engineering Team and overseeing and managing all aspects of HR pertaining to the Team Employees Recruitment of staff for engineering vacancies in line with operational budgets and company recruitment policiesNP• Identifying succession within the existing...
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Technical Operations Manager
4 weeks ago
Teddington, United Kingdom PRS Full timeTechnical Operations Manager 48K Key Task Line Management responsibility for the Module maintenance engineering Team and overseeing and managing all aspects of HR pertaining to the Team Employees Recruitment of staff for engineering vacancies in line with operational budgets and company recruitment policiesNP• Identifying succession within the existing...
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Technical Operations Manager
2 weeks ago
Teddington, Gloucestershire, United Kingdom PRS Full timeTechnical Operations Manager 48K Key Task Line Management responsibility for the Module maintenance engineering Team and overseeing and managing all aspects of HR pertaining to the Team Employees Recruitment of staff for engineering vacancies in line with operational budgets and company recruitment policiesNP Identifying succession within the existing...
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Technical Operations Manager
4 weeks ago
Teddington, United Kingdom PRS Full timeTechnical Operations Manager 48KKey TaskLine Management responsibility for the Module maintenance engineering Team and overseeing and managing all aspects of HR pertaining to the Team EmployeesRecruitment of staff for engineering vacancies in line with operational budgets and company recruitment policiesNP• Identifying succession within the existing team;...
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Technical Delivery Manager
2 weeks ago
Teddington, Greater London, United Kingdom NPL Full timeJob DescriptionJoin our Team as a Principle Technical Delivery Manager at NPLNPL has embarked on a pioneering Digital transformation journey aiming to establish itself as a global leader in Digital NMI. We are on the lookout for individuals who are deeply enthusiastic about science and boast a track record of guiding organizations through transformative...
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Senior Technical Specialist
2 weeks ago
Teddington, United Kingdom NPL Full timeEnd Date: 26 Jun 2024Check below to see if you have what is needed for this opportunity, and if so, make an application asap.NPL is hiring for a permanent Senior Technical Specialist. The focus for this role is on Dynamics 365 Finance & Operations, providing technical guidance and expertise around end user support and the ongoing improvements processes.Youll...
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Senior Technical Specialist
2 weeks ago
Teddington, United Kingdom NPL Full timeEnd Date: 26 Jun 2024NPL is hiring for a permanent Senior Technical Specialist. The focus for this role is on Dynamics 365 Finance & Operations, providing technical guidance and expertise around end user support and the ongoing improvements processes.Youll be joining the Enterprise Systems team, who have responsibility for 2nd and 3rd line end user support,...
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Senior Technical Specialist
2 weeks ago
Teddington, Greater London, United Kingdom NPL Full timeJob DescriptionEnd Date: 26 Jun 2024NPL is hiring for a permanent Senior Technical Specialist. The focus for this role is on Dynamics 365 Finance & Operations, providing technical guidance and expertise around end user support and the ongoing improvements processes.Youll be joining the Enterprise Systems team, who have responsibility for 2nd and 3rd line end...
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Teddington, Gloucestershire, United Kingdom BMT Group Full timeCyber security consultant: Technical solution architect About BMT We exist to navigate the most important and impactful engineering challenges of our time. We create environments where people with outstanding technical knowledge deliver meaningful, practical solutions. We are driven by a commitment to a safer, more efficient, effective and sustainable...
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Teddington, Gloucestershire, United Kingdom BMT Group Full timeCyber security consultant: Technical solution architect About BMT We exist to navigate the most important and impactful engineering challenges of our time. We create environments where people with outstanding technical knowledge deliver meaningful, practical solutions. We are driven by a commitment to a safer, more efficient, effective and sustainable...
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Teddington, Gloucestershire, United Kingdom BMT Group Full timeCyber security consultant: Technical solution architect About BMT We exist to navigate the most important and impactful engineering challenges of our time. We create environments where people with outstanding technical knowledge deliver meaningful, practical solutions. We are driven by a commitment to a safer, more efficient, effective and sustainable...
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Teddington, Gloucestershire, United Kingdom BMT Group Full timeCyber security consultant: Technical solution architect About BMT We exist to navigate the most important and impactful engineering challenges of our time. We create environments where people with outstanding technical knowledge deliver meaningful, practical solutions. We are driven by a commitment to a safer, more efficient, effective and sustainable...
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Senior Technical Specialist
2 weeks ago
Teddington, Greater London, United Kingdom NPL Full timeNPL is now seeking a Senior Technical Specialist to join their Enterprise Systems team. If you have a strong background in Dynamics 365 Finance & Operations, this role is perfect for you! In this position, you will play a crucial role in providing technical guidance to end users and driving continuous improvement processes within Dynamics 365. Your...
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Senior Technical Specialist
1 month ago
Teddington, United Kingdom National Physical Laboratory Full timeAbout the Role NPL is hiring for a permanent Senior Technical Specialist. The focus for this role is on Dynamics 365 Finance & Operations, providing technical guidance and expertise around end user support and the ongoing improvements processes. You’ll be joining the Enterprise Systems team, who have responsibility for 2nd and 3rd line end user...
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Senior Technical Specialist
4 weeks ago
Teddington, United Kingdom National Physical Laboratory Full timeAbout the Role NPL is hiring for a permanent Senior Technical Specialist. The focus for this role is on Dynamics 365 Finance & Operations, providing technical guidance and expertise around end user support and the ongoing improvements processes. You’ll be joining the Enterprise Systems team, who have responsibility for 2nd and 3rd line end user...
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Senior Technical Specialist
2 weeks ago
Teddington, Greater London, United Kingdom NPL Full timeConsidering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.NPL is hiring for a permanent Senior Technical Specialist. The focus for this role is on Dynamics 365 Finance & Operations, providing technical guidance and expertise around end user support and the ongoing improvements...
