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IT Support Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom Lorien Full time

Job Summary

Lorien is seeking a skilled Field IT Break Fix Engineer to join our team on a 9-month contract. As a Field IT Break Fix Engineer, you will be responsible for investigating and resolving technical issues with our clients' IT infrastructure.

Key Responsibilities

  • Server Maintenance and Repair: Investigate and resolve server-related issues using HP server manager and ILO access.
  • Site Decommission and Exit: Ensure a smooth transition of services when sites are decommissioned.
  • New Site Audits: Conduct thorough audits of new sites to ensure compliance with our standards.
  • Service Now and Email Support: Provide technical support and assistance to our clients via Service Now and email.
  • Audits and Compliance: Conduct regular audits to ensure compliance with our policies and procedures.

Requirements

  • Driving License: A valid driving license is required for national travel.
  • Flexible Working Hours: Ability to work flexible hours, including early starts and finishes, to accommodate distant sites.