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Overnight Support Specialist
2 months ago
Join Our Team as a Night Support Worker
We are seeking a dedicated and empathetic Night Support Worker to become part of our RBKC Mental Health Service team. This role is essential in providing care and support to individuals with mental health needs, enabling them to maintain their independence and manage their living situations effectively.
Compensation: £12,428.00 per annum for a commitment of 20 hours per week. Our benefits package includes:
- 25 days of Annual Leave
- Pension schemes
- Staff discounts
- Healthcare options
- Opportunities for career advancement
Key Responsibilities:
As a Night Support Worker, your role will encompass a variety of duties aimed at ensuring the safety and well-being of our customers during nighttime hours. Responsibilities include:
- Building supportive and trusting relationships with customers to foster a positive environment.
- Collaborating with team members to manage service caseloads and administrative tasks.
- Conducting engaging key work sessions to meet Support Plan objectives.
- Assessing and managing risks associated with customers while promoting positive risk-taking.
- Providing assistance with daily living activities, including budgeting and establishing nighttime routines.
- Maintaining cleanliness and hygiene standards within the service.
- Documenting customer interactions and incidents accurately.
- Engaging with partner organizations to enhance service outcomes.
- Adhering to health and safety protocols and ensuring compliance with Look Ahead policies.
- Taking on leadership responsibilities during shifts in the absence of a manager.
About You:
The ideal candidate will possess the following qualities:
- A warm and friendly demeanor, enjoying social interactions.
- Resilience and calmness in challenging situations.
- Strong organizational skills and a practical mindset.
- The ability to adapt care and support based on individual customer needs.
- A commitment to professional boundaries and personal development.
Qualifications:
NVQ Level 2/3 or equivalent experience in a relevant sector is preferred.
About Look Ahead:
Look Ahead is a leading not-for-profit care and support provider in London and the South East, delivering over 110 services to approximately 7000 customers annually. We are dedicated to mental health, homelessness, young people, and learning disabilities, offering numerous opportunities for career growth.
We are committed to safeguarding and promoting the welfare of children and adults at risk, and we expect all employees to share this commitment.
We value diversity and inclusion in our workplace and encourage applications from individuals of all backgrounds.
