Transport Coordinator

4 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Square Peg Associates Ltd Full time
Job Title: Transport Administrator

At Square Peg Associates Ltd, we are seeking a highly organized and communicative Transport Administrator to join our team.

Key Responsibilities:

  • Coordinate customer orders daily, ensuring timely transportation, driver allocation, and vehicle utilization.
  • Maintain strong communication channels with sales, accounts, and customer support teams to keep customers informed throughout the delivery process.
  • Book drivers and third-party haulage companies for pickups and drop-offs, optimizing routes and schedules for maximum efficiency.
  • Plan and schedule driver days and hours to meet customer needs and company objectives.
  • Collaborate with customers to plan routes and schedule delivery times, ensuring seamless logistics.
  • Address customer issues promptly and professionally, escalating concerns to the Department Manager as necessary.
  • Develop and maintain strong relationships with customers, drivers, and suppliers to promote the company brand and services.
  • Perform additional duties as required, aligned with the job's level of responsibility.

Requirements:

  • Minimum 1 year's experience in a transport, logistics, or coordination role.
  • Strong organizational and administrative skills, with the ability to plan schedules, journeys, and loads.
  • Excellent customer service and communication skills, with the capacity to interact effectively with drivers and customers.
  • Ability to remain calm and focused in a high-pressure environment.

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