Culinary Service Associate x 6

4 weeks ago

Leamington Spa, Warwickshire, United Kingdom National Trust Full time

Overview

The National Trust is celebrated for its exceptional food and hospitality services. We operate numerous cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, and we are seeking dedicated Culinary Service Associates to enhance our team. In this position, you will play a vital role in contributing to the mission of the National Trust while ensuring visitors have a memorable experience. Benefits: We prioritize your well-being and offer a range of benefits designed to support your personal and professional life. Please review our benefits package outlined below. Hours: This is a flexible 0-hour role, compensated hourly, on a fixed-term basis. While we strive to provide a consistent working schedule, flexibility is essential as adjustments may be necessary to meet business needs. We will provide as much notice as possible for any changes. The role may require weekend and Bank Holiday shifts, but there are no evening or split shifts. Working hours will typically fall between 9:30 AM and 5:15 PM. Weekend-only shifts are available. Salary: £11.50 per hour. Duration: Fixed Term Contract.

Work Environment

Reporting to the Food & Beverage Manager, you will be stationed at one of our scenic locations, which boasts beautiful surroundings and a rich history. Our various Food & Beverage outlets, including restaurants and cafes, are bustling with activity, especially during peak times.

Responsibilities

As a Culinary Service Associate, your primary focus will be on front-of-house operations, engaging directly with customers. You will warmly welcome and attend to all visitors, ensuring they have an enjoyable experience. Your passion for customer service, positive attitude, and commitment to excellence will be key in creating a welcoming atmosphere. This is a dynamic environment where teamwork and adaptability are essential. You will strive to understand customer needs, assist them, and make thoughtful recommendations. Maintaining high standards in food and beverage presentation and preparation is crucial. With a keen eye for detail, you will ensure that all displays and signage are accurate and visually appealing. Occasionally, you may assist the kitchen team with food preparation. Comprehensive training will be provided, including allergen awareness and food safety, along with ongoing professional development opportunities.

Ideal Candidate

No prior experience is required, but we are eager to hear from individuals who are: Comfortable working both independently and as part of a team. Personable and dedicated to delivering outstanding service. Enthusiastic and eager to learn.

Benefits Package

The National Trust is committed to fostering an inclusive culture where everyone feels valued and represented. We welcome diversity and strive to reflect the communities we serve.

Generous pension scheme of up to 10% of basic salary Complimentary access to National Trust locations for you, a guest, and your children (under 18) Rental deposit loan program Season ticket loan options Electric vehicle lease program Employee discounts on various services, including gym memberships and shopping Holiday allowance of up to 32 days based on length of service, with options for additional holiday purchase Flexible working arrangements whenever feasible Employee assistance program Free parking at most Trust locations

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