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Sales Administrator
2 months ago
Job Summary:
Mission 4 Recruitment Ltd is seeking an experienced Sales Administrator to join their fast-paced team. As the first point of contact for customers, you will be responsible for handling the end-to-end customer order process, managing customer inquiries, and providing ongoing customer support.
Key Responsibilities:
- Customer Service: Manage customer accounts and queries, respond to customer inquiries, and resolve any issues that arise with customer orders.
- Inventory Management: Manage inventory and stock requirements, ensure accurate stock levels, and maintain up-to-date records.
- Documentation and Shipping: Prepare and process documentation for shipping and export, ensure accurate and timely delivery of goods.
- Quotations and Communications: Provide quotations and communicate with customers regarding orders, products, and services.
- Order Processing: Input sales orders onto the in-house computer system, ensure accuracy and completeness of orders.
- Production and Dispatch: Liaise with the production department to ensure timely delivery of goods, support dispatch with the picking and packing of products.
- Financial Management: Ensure payment is received for goods in accordance with invoice terms, maintain accurate financial records.
- File Management: Ensure files relating to all sales are up-to-date and correctly maintained.
Requirements:
- Experience: At least 1 year's experience in an administrative role, preferably in sales or customer service.
- Skills: IT literate, including a good level of skill in MS Office, strong attention to detail, excellent communication skills, both written and verbal.
- Education: Relevant qualifications or experience in a related field.
Benefits:
- Holiday Entitlement: 28 days holiday including bank holidays.
- Private Health Scheme: Access to a private health scheme.
- Company Pension: Contribution to a company pension scheme.
- Death-in-Service: Death-in-service benefit.
- Cycle to Work Scheme: Access to a cycle to work scheme.
- Employee Assistance Programme: Access to an employee assistance programme.
