Customer Service Representative
1 month ago
We are seeking a skilled Sales Administrator to provide exceptional customer service and administrative support to our clients.
Key Responsibilities:- Handle customer inquiries and process orders for UK and European clients.
- Communicate special offers and out-of-stock items to customers.
- Manage call routing and respond to customer emails through Microsoft Outlook.
- Update and process sales orders, including transport booking.
- Upsell items not being ordered by customers.
- Perform administrative tasks such as filing and EDI for larger customers.
- Maintain accurate records and ensure timely invoicing.
- At least 1 year of sales administration experience.
- Basic understanding or at least 1 year of experience with Sage Line 50 is preferred.
- Bilingual due to the nature of the customer base and products.
- Proficiency in Microsoft Office.
- Discounted Health Insurance
- Discounted Life Insurance
- Private Medical Insurance
- Company pension after probation.
- Employee discount
- Free parking on site.
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