Customer Service Representative

1 month ago


Ilford, Greater London, United Kingdom Reed Full time
Sales Administrator Job Description

We are seeking a skilled Sales Administrator to provide exceptional customer service and administrative support to our clients.

Key Responsibilities:
  • Handle customer inquiries and process orders for UK and European clients.
  • Communicate special offers and out-of-stock items to customers.
  • Manage call routing and respond to customer emails through Microsoft Outlook.
  • Update and process sales orders, including transport booking.
  • Upsell items not being ordered by customers.
  • Perform administrative tasks such as filing and EDI for larger customers.
  • Maintain accurate records and ensure timely invoicing.
Requirements:
  • At least 1 year of sales administration experience.
  • Basic understanding or at least 1 year of experience with Sage Line 50 is preferred.
  • Bilingual due to the nature of the customer base and products.
  • Proficiency in Microsoft Office.
Benefits:
  • Discounted Health Insurance
  • Discounted Life Insurance
  • Private Medical Insurance
  • Company pension after probation.
  • Employee discount
  • Free parking on site.


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