Accounts Coordinator

3 weeks ago

Ilford, Greater London, United Kingdom GCB Recruitment Full time
Accounts Administrator Job Description

We are seeking a highly organized and detail-oriented Accounts Administrator to join our client's team in the Ilford area. In this pivotal role, you will play a crucial part in ensuring the efficient day-to-day operations of the office, while supporting key financial processes.

Key Responsibilities:
  • Email & Query Management: Organize and manage the Accounts inbox, ensuring prompt responses to queries from landlords, tenants, and internal stakeholders.
  • Financial Transactions & Records: Maintain accurate financial records, handle daily BACS, Direct Debits, and payments, and ensure compliance with company policies.
  • Debt Monitoring & Collection: Track and chase outstanding payments, send rent reminders, and reduce overall debt by meeting collection targets.
  • Accounts Payable & Invoicing: Manage accounts payable, process invoices, reconcile statements, and generate landlord and tenant statements.
  • Landlord & Tenant Support: Resolve queries related to landlord and tenant accounts, handle rent arrears, and address utility bill/council tax issues.
  • Compliance & Reporting: Ensure timely reporting to directors and comply with GDPR regulations when managing customer data and records.
  • Office Administration: Oversee filing, office supply inventory, phone systems, and general office maintenance, ensuring smooth day-to-day operations.
  • Support Sales/Lettings Manager: Assist with administrative tasks such as scanning and preparing notice paperwork, as required.

Requirements:

  • Professional appearance
  • Strong administrative skills with a keen eye for detail and accuracy
  • Exceptional communication skills, both verbal and written
  • Highly organized with the ability to manage time effectively and prioritize tasks
  • Capable of multitasking and thriving under pressure to meet company goals
  • A creative problem solver, able to handle challenges and find effective solutions
  • Proficiency in English, with excellent written and verbal communication
  • Tech-savvy, with solid experience using Microsoft Word, Excel, and MS Office
  • Experience with diary management, telephone handling, and customer service
  • Familiarity with Jupix software is a plus but not essential

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