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Contract Administrator
2 months ago
Curo, a leading housing association, is seeking a highly organized and proactive Contract Administrator to join the Property Operations team. This role provides administrative support to our Property Services teams, ensuring the efficient and effective delivery of service contracts.
Key Responsibilities- Provide high-quality, customer-focused services that deliver high levels of customer satisfaction.
- Act as the primary point of contact for customers, consultants, contractors, and suppliers.
- Oversee the administration of program management systems, issuing work orders and managing contractor services across Curo.
- Manage supplier invoices, identifying discrepancies, and reviewing held invoices on a weekly basis.
- Confirm all appointments with customers to ensure smooth service delivery.
- Ability to work collaboratively and flexibly within a team-oriented environment, while also being able to work independently to ensure tasks are completed effectively.
- Proven experience in providing high-quality, customer-focused services that deliver high levels of customer satisfaction.
- Strong administrative skills, ideally gained within an organization that handles large volumes of varied transactions and a complex customer base.
- Familiarity with the invoice process, and experience in reconciling statements from contractors, is advantageous.
- A methodical and organized approach to work, with the ability to handle a busy, varied workload, manage interruptions and changes, and meet targets and deadlines.
- Proficiency in numeracy, literacy, and IT skills, especially in Excel and Word.
- 26 days annual leave (plus public holidays) rising to 29 days after 3 years' service.
- An additional day's leave on your birthday.
- Contributory (Salary Sacrifice) Pension Scheme matched by Curo up to 10%.
- Annual 'Homes for Good' Reward.
- Life Assurance Policy (up to 6x your annual salary).
- Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work.
- 'Perks at Work' – access to 1000's of discounts online and in-store.
- Employee Assistance Programme (EAP) – providing friendly impartial advice on financial, health, work, or mental wellbeing.
- Free Parking at many of our Offices.
