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Global Retail Design Director

2 months ago

London, Greater London, United Kingdom Jo Malone London Full time
Global Head of Retail Design | Jo Malone London

The Global Head of Retail Design will be responsible for crafting and elevating the in-store experience across all retail channels, including flagship stores and boutiques. This role requires a visionary leader with a deep understanding of luxury retail, strong design sensibility, and the ability to translate brand identity into immersive and engaging physical spaces.

Key Responsibilities:

Strategic Leadership:

  • Develop and articulate the global retail experience design strategy in alignment with the brand's vision and business objectives.
  • Lead the conceptualization and design of flagship stores, ensuring they serve as the pinnacle of the brand's retail expression and set the standard for all other retail formats.
  • Provide strategic oversight and creative direction for visual merchandising and in-store experiences, ensuring global consistency while allowing for local adaptations.

Store Design & Visual Merchandising:

  • Oversee the design and development of flagship stores in key markets, ensuring each location reflects the brand's luxury positioning and unique identity.
  • Collaborate with regional teams to ensure the flagship stores are executed to the highest standards, serving as a model for other retail locations globally.
  • Lead the visual merchandising strategy to create captivating and dynamic product displays that drive sales and enhance the customer journey.
  • Ensure that all store designs and visual merchandising strategies are consistently executed globally while allowing for local adaptations as needed.

Innovation & Trends:

  • Stay ahead of industry trends, emerging technologies, and customer preferences in luxury retail and experiential design.
  • Continuously explore new materials, technologies, and design approaches to elevate the in-store experience globally.
Requirements
  • BA in Interior Design, Architecture, or Industrial Design, preferred Masters of Architecture
  • Experience in retail design, visual merchandising, or related roles, with a significant portion spent in the luxury sector
  • Knowledge of Design software: Illustrator, Adobe Creative Cloud, AutoCAD
  • Position requires leadership skills and project management skills; ability to execute several projects in a timely and efficient manner; must be able to follow projects from inception to completion
  • Excellent communication, organizational and presentation skills
  • Knowledge of retail environments (Department and Specialty Stores)
  • Work independently and interface with Marketing, Sales, Field Teams, Merchandising, Packaging, and Creative Services departments.