Current jobs related to Customer Service Team Leader - Leeds, Leeds - Morgan Sindall

  • Customer Service Leader

    2 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job SummaryWe are seeking a highly motivated and experienced Department Manager to join our team at World Duty Free. As a Department Manager, you will be responsible for leading and developing a team of customer service representatives to achieve sales targets and deliver exceptional customer service experiences.Key ResponsibilitiesLead, develop, and...

  • Team Leader

    1 month ago

    Leeds, Leeds, United Kingdom Conduent Business Services Full time

    About the RoleWe are seeking an experienced Team Leader to join our Contact Centre team in Leeds. As a Team Leader, you will be responsible for leading, coaching, and motivating a team of Customer Service Agents to deliver exceptional customer service.Key ResponsibilitiesManage and monitor team performance, providing coaching and feedback to improve service...

  • Team Leader

    1 month ago

    Leeds, Leeds, United Kingdom Conduent Business Services Full time

    About the RoleWe are seeking an experienced Team Leader to join our Contact Centre team in Leeds. As a Team Leader, you will be responsible for leading, coaching, and motivating a team of Customer Service Agents to deliver exceptional customer service.Key ResponsibilitiesManage and monitor team performance, providing coaching and feedback to improve service...

  • Customer Service Team Lead

    3 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a Customer Service Leader, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional customer experiences.Key Responsibilities:Lead and...

  • Customer Service Team Lead

    3 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a Customer Service Leader, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional customer experiences.Key Responsibilities:Lead and...

  • Customer Service Team Lead

    4 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a Customer Service Leader, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional customer experiences in our stores.Key...

  • Customer Service Team Lead

    3 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service and sales results.Key Responsibilities:Lead...

  • Customer Service Team Lead

    3 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service and sales results.Key Responsibilities:Lead...

  • Customer Service Team Lead

    4 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service experiences in our stores.Key...

  • Customer Service Team Lead

    4 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service experiences in our stores.Key...

  • Customer Service Team Lead

    4 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service experiences.Key Responsibilities:Lead and...

  • Customer Service Team Lead

    4 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service experiences.Key Responsibilities:Lead and...

  • Customer Service Team Lead

    4 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service experiences.Key Responsibilities:Lead and...

  • Customer Service Team Lead

    4 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service experiences.Key Responsibilities:Lead and...

  • Customer Service Team Lead

    1 month ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service experiences in our stores.Key...

  • Customer Service Team Lead

    1 month ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Leader to join our team at World Duty Free - WDF. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service experiences in our stores.Key...

  • Customer Service Team Lead

    2 weeks ago

    Leeds, Leeds, United Kingdom World Duty Free - WDF Full time

    Job Title: Customer Service Team LeadJob Summary: We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at World Duty Free. As a Customer Service Team Lead, you will be responsible for leading and developing a team of customer service representatives to achieve sales targets and deliver exceptional customer service...

  • Team Leader

    4 weeks ago

    Leeds, Leeds, United Kingdom Conduent Business Services Full time

    {"title": "Customer Experience Team Lead", "subtitle": "Join Conduent Business Services", "content": "We are seeking an experienced Team Leader to lead, coach and motivate team members in our Leeds-based Contact Centre.As a Team Leader, you will be responsible for supporting a team of 10-15 Customer Service Agents in delivering services to customers. This...

  • Team Leader

    4 weeks ago

    Leeds, Leeds, United Kingdom Conduent Business Services Full time

    {"title": "Customer Experience Team Lead", "subtitle": "Join Conduent Business Services", "content": "We are seeking an experienced Team Leader to lead, coach and motivate team members in our Leeds-based Contact Centre.As a Team Leader, you will be responsible for supporting a team of 10-15 Customer Service Agents in delivering services to customers. This...

  • Student Experience Team Leader

    2 months ago

    Leeds, Leeds, United Kingdom Unite Students Full time

    Job Summary:We are seeking a highly motivated and customer-focused Student Experience Team Leader to join our team at Unite Students. As a Student Experience Team Leader, you will be responsible for delivering exceptional customer service and creating a welcoming community for our students.Key Responsibilities:Lead a small team of Student Experience Team...

Customer Service Team Leader

2 months ago

Leeds, Leeds, United Kingdom Morgan Sindall Full time
Job Description

Job Title: Customer Service Team Leader

Company: Morgan Sindall

Job Type: Full-time

Duration: Fixed term contract for 12 months

Hours: 40 hours per week

We are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Morgan Sindall. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer service and driving business performance.

About the Role:

As a Customer Service Team Leader, you will be responsible for:

  • Leading a team of customer service representatives to achieve high levels of customer satisfaction and service delivery
  • Developing and implementing strategies to improve customer service and business performance
  • Collaborating with other departments to ensure seamless service delivery and customer experience
  • Monitoring and analyzing customer feedback and service metrics to identify areas for improvement
  • Providing coaching and training to team members to enhance their skills and knowledge

Requirements:

To be successful in this role, you will need:

  • Proven experience in a customer service leadership role
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

Morgan Sindall offers a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.