Client Relations Representative
3 weeks ago
Rendall & Rittner, a distinguished Residential Leasehold Property Management firm, is seeking a Client Relations Representative. This role presents a remarkable career opportunity with an attractive benefits package.
Position:
Client Relations Representative
Location:
Office Based
Working Hours:
Shift 1:
Monday to Friday: 08:00 - 16:30
One Saturday per month: 08:30 - 16:00 (with one weekday off per month when Saturday is worked)
Shift 2:
Monday to Friday: 11:30 - 20:00
One Saturday per month: 08:30 - 16:00 (with one weekday off per month when Saturday is worked)
Compensation:
Competitive salary
Employment Type:
A permanent role that offers stability and opportunities for advancement.
Career Advancement:
At Rendall & Rittner, we prioritize your professional growth with fully funded training initiatives.
Enjoy exclusive discounts on entertainment, travel, dining, shopping, health, and fitness.
Financial Benefits:
Receive a competitive salary along with discretionary bonuses.
Benefit from Private Medical Insurance, Life Assurance, and enhanced Maternity and Paternity leave.
Leave Entitlement:
Enjoy 25 days of annual leave plus public holidays.
Paid sabbaticals as a loyalty reward.
Pension Scheme:
Secure your future with the Rendall & Rittner Pension plan.
Support Services:
Access Employee Assistance Programs (EAP) to assist with family, health, financial, and work-related concerns.
As a Client Relations Representative at Rendall & Rittner, you will:
• Deliver outstanding customer service via telephone and email, addressing and resolving client inquiries and issues efficiently.
• Maintain clear, professional, and empathetic communication with clients, ensuring a positive experience with every interaction.
• Collaborate effectively with team members, sharing insights and supporting colleagues to ensure consistent service delivery.
• Stay informed about R&R products, services, and systems, seeking feedback and implementing suggestions to enhance customer service.
• Participate in training sessions to develop new skills and knowledge, open to learning about client needs, preferences, and challenges.
Commit to providing exceptional service that enhances client satisfaction, motivated by the opportunity to make a positive impact in people's lives.
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