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Head of Quality Assurance and Risk Management

2 months ago

Reading, Reading, United Kingdom Punter Southall Group Full time

Quality Assurance and Controls Lead

Join Punter Southall Group as we seek a seasoned professional to take on the role of Quality Assurance and Controls Lead. Reporting directly to the Head of Customer Services, this position is pivotal in ensuring quality oversight, managing due diligence, addressing breaches and complaints, and driving process enhancements to improve customer satisfaction and overall user experience.

  • Proven experience in stakeholder engagement and relationship management
  • Solid understanding of risk management principles
  • Ability to influence and inspire team members
  • Strong presentation skills and budget oversight capabilities

If you are interested in exploring this opportunity further, we encourage you to review additional details.

We look forward to receiving your application.