Residential Support Administrator

3 weeks ago

Plymouth, Plymouth, United Kingdom plymouthcommunityhomes Full time

Core Values: Care, Respect, Listen, Do the Right Thing

Position Overview

We are seeking a dedicated Housing Assistant to become part of the Income Recovery & Financial Inclusion team for a temporary period. This role presents an excellent opportunity for individuals looking to transition into a career in Housing.

The ideal candidate will provide essential administrative support, enabling team members to focus on their responsibilities outside the office. You will engage positively with both colleagues and clients, demonstrating a genuine commitment to enhancing the quality of life for residents in our communities. This entails actively considering the views and priorities of our customers in all service delivery aspects.

As site visits may be required, the ability to navigate and access various locations independently is essential.

Key Qualifications:

  • Proven administrative experience with the capability to manage multiple tasks simultaneously.
  • Understanding of social housing functions and an appreciation for the third sector's role in supporting diverse populations, including those facing social or financial challenges.
  • Strong interpersonal skills, with the ability to collaborate effectively within a team and work independently.
  • Exceptional verbal and written communication abilities.
  • Capacity to maintain accuracy in a fast-paced environment while adhering to established procedures and regulations.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Flexibility and willingness to follow managerial directives.
  • Adaptability to evolving work practices.
  • Ability to manage a varied workload efficiently, ensuring timely completion of tasks.
  • Persistence in handling diverse responsibilities.

About Plymouth Community Homes

As the largest social housing association in the city, we manage over 16,000 properties, providing homes for more than 35,000 individuals. Our goal is to expand our services to offer high-quality, affordable housing options.

With a strong workforce and a commitment to community, we ensure the delivery of well-managed and maintained homes.

Benefits Offered:

  • Company vehicle for business purposes.
  • Comprehensive pension scheme with substantial employer contributions.
  • Access to a fully equipped onsite gym and changing facilities.
  • Opportunity to engage in volunteer work for three days annually through our Make a Difference initiative.
  • Annual leave of 25 days (increasing to 30 days) plus public holidays and holiday trading options.
  • Complimentary Employee Assistance Program, including counseling services.
  • Free annual flu vaccination.
  • Cycle to Work scheme.
  • Chance to work in a vibrant and beautiful region.

Application Process:

If you are interested in this opportunity, please complete our application form, referencing the person specification to illustrate how your skills and experiences align with the job requirements.

We are an Equal Opportunities employer and welcome applications from individuals of diverse backgrounds.

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