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Business Operations Team Lead

2 months ago


Bournemouth, Bournemouth, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly skilled and experienced Business Operations Team Lead to join our team at Nationwide Building Society. As a key member of our Operations team, you will play a critical role in driving business growth and excellence.

Key Responsibilities
  • Leadership and Development
    • Lead and develop a high-performing team of operations professionals, providing coaching, mentoring, and training to ensure they have the skills and knowledge needed to excel in their roles.
    • Collaborate with senior leaders to develop and implement business strategies, ensuring alignment with company goals and objectives.
  • Business Operations
    • Oversee the day-to-day operations of the team, ensuring efficient and effective delivery of business objectives.
    • Develop and implement process improvements, identifying areas for enhancement and implementing changes to drive business growth and efficiency.
  • Quality and Risk Management
    • Ensure the quality of execution protects the Society and our customers, exercising your mandate on a daily basis.
    • Identify and mitigate risks, ensuring compliance with regulatory requirements and company policies.
Requirements
  • Leadership and Management
    • Proven leadership and management experience, with a track record of developing and leading high-performing teams.
    • Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
  • Business Operations
    • Experience in business operations, with a strong understanding of process improvement and change management.
    • Ability to analyze complex business problems and develop effective solutions.
  • Quality and Risk Management
    • Strong understanding of quality and risk management principles, with experience in identifying and mitigating risks.
    • Ability to ensure compliance with regulatory requirements and company policies.
What We Offer
  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including a personal pension, life assurance, and access to a range of additional benefits.
  • Opportunities for Growth and Development
    • Opportunities for career growth and development, with access to training and development programs to support your professional growth.
  • Collaborative and Supportive Team Environment
    • A collaborative and supportive team environment, with a strong focus on teamwork and collaboration.