Retail Branch Operations Manager
3 weeks ago
We are excited to present an opportunity with a reputable and growing organization that values work-life balance.
Key Responsibilities:
As the Retail Branch Operations Manager, you will:
- Oversee the branch's daily operations, ensuring optimal efficiency and effectiveness.
- Utilize your leadership skills to mentor and develop a small team, driving business growth.
- Exhibit strong sales acumen to assist your team in expanding the customer base.
- Foster relationships with clients to enhance their experience and satisfaction.
- Manage team attendance and resource allocation effectively.
- Collaborate with regional teams to support recruitment efforts.
- Deliver outstanding customer service and uphold operational standards to meet sales objectives.
- Facilitate training and maintain comprehensive training records for branch personnel.
Candidate Profile:
We are looking for individuals who are:
- Proactive leaders, setting a positive example for their team.
- Passionate about providing exceptional customer service and achieving business goals.
- Customer-oriented, eager to engage with both existing and potential clients.
- Commercially minded, focused on driving sales while ensuring customer satisfaction.
- Organized, with strong leadership capabilities to manage branch operations effectively.
- Possessing a valid driving license.
- Experienced in a similar managerial role, preferably within the trade or retail sector.
What We Offer:
In return for your expertise, we provide:
- A competitive base salary.
- A rewarding monthly bonus structure.
- 33 days of annual leave, inclusive of statutory holidays.
- Life Assurance Plan equivalent to three times your annual salary.
- Opportunity to participate in a Share Save Scheme at discounted rates.
- A comprehensive pension plan.
- Employee discounts on products and various well-known retailers.
- A blend of training opportunities, including e-learning and hands-on training to support your career growth.
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