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Customer Service Representative
2 months ago
Uniphar Medtech UK is seeking a highly skilled Customer Service Representative to join our team in Manchester. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients across various medical device specialities.
Key Responsibilities:- Meet and exceed customer expectations by providing timely and professional support
- Process and manage sales orders and stock transfer orders accurately and efficiently
- Provide customer quotations and support the sales team in managing key customer accounts
- Contribute to a fast-paced team environment and execute core business processes effectively
- Develop extensive product knowledge to provide correct and timely information to clients and customers
- 2-3 years of experience in a customer service role, preferably in a healthcare environment
- Previous experience working in a medical device/pharmaceutical regulatory environment is an advantage
- Exceptional ability to meet and exceed customers' expectations
- Strong interpersonal skills and a collaborative team approach
- Professional and effective communication skills, both written and oral
Uniphar Medtech UK is a leading medical device distributor, representing global manufacturers across various specialities. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
