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Field Service Technician

2 months ago

Great Yarmouth, United Kingdom Matchtech Full time
Job Title: Field Service Engineer

**Job Summary:**

We are seeking a highly skilled Field Service Engineer to join our team at Matchtech. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the life science, medical, and manufacturing sectors.

Key Responsibilities:

  • Service and Maintenance: Perform routine service, maintenance, and repairs on Inspection Systems products at customer sites in the UK and abroad.
  • Breakdown Support: Provide breakdown support and repair response for all supplied X-ray products.
  • Commissioning: Commission new systems both in-house and on-site.
  • Liaising with Customers: Liaise constantly with customers to measure corrective actions for existing products.
  • Product Development: Contribute actively to product development for obsolescence upgrades and implementing effective preventative actions.
  • Testing and Calibration: Live testing and calibration of x-ray equipment as part of routine periodic maintenance.
  • Discrepancies Resolution: Resolving discrepancies between design and as-built discovered during Installation & commissioning of new systems.

Requirements:

  • Background: Background in electrical and mechanical engineering with strong hands-on skills.
  • Competence: Competence in the safe use of electrical test and measurement equipment.
  • Organisation: Organisation and supervision of performance demonstrations, including interfacing with sales and software personnel for system calibrations and radiographic procedure development.
  • QA and Safety: Solid understanding of QA and Safety management procedures.
  • On-Call: On call for out-of-office support duties on a rotational basis, as and when required by customers.
  • Driving Licence: Holding a full, clean, UK driving licence.
  • Security Clearance: Eligibility to obtain SC or DV security clearance.

Special Skills:

  • Broad Knowledge: Broad knowledge of electrical and mechanical engineering practices.
  • Practical Skills: High level of competency in practical skills.
  • Electrical Test Equipment: Competent in the safe use of electrical test and measurement equipment.

Benefits:

  • Opportunity: Opportunity to work with cutting-edge X-ray technology.
  • Professional Development: Professional development and training opportunities.
  • Supportive Environment: Supportive and collaborative work environment.
  • Employee Benefits: Employee benefits package.