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IT Support Specialist
2 months ago
Job Role:
IT Support Specialist
Location:
Sheffield
Salary:
£39,921.92
We are seeking a dedicated IT Support Specialist to join our team at Government Facility Services Ltd.
As a key member of our technical services team, you will play a vital role in ensuring the smooth operation of our computer systems and networks.
You will be responsible for providing technical support and assistance to our staff, troubleshooting and resolving technical issues, and implementing new technologies to improve our services.
Our team is passionate about delivering exceptional service and creating a safe and nurturing environment for our employees, prisoners, and visitors.
We are committed to driving the smooth and safe delivery of facilities maintenance, and we are looking for a skilled IT Support Specialist to join our team.
As a IT Support Specialist, you will have the opportunity to work alongside experienced and passionate colleagues who are dedicated to making a positive difference.
You will be part of a team that values diversity and inclusion, and we are committed to creating a workplace and culture where all employees feel valued and empowered to be their true selves.
We offer a competitive benefits package, including 25 days of annual leave, Bank Holidays, and a range of non-contractual benefits.
Our company is passionate about promoting rehabilitation and positive change, and we are looking for a skilled IT Support Specialist to join our team and help us achieve our mission.
We are an ISO 9001 Certified Company, and we are committed to delivering exceptional service and creating a safe and secure environment for all.
Key Responsibilities:
- Provide technical support and assistance to staff
- Troubleshoot and resolve technical issues
- Implement new technologies to improve services
- Work collaboratively with colleagues to achieve team goals
- Develop and maintain technical knowledge and skills
- Ensure compliance with relevant health and safety requirements
Requirements:
- Good overarching knowledge of IT, including Windows, Mac, iOS, and Android
- Excellent office skills, especially Excel
- Ability to problem-solve and find solutions
- Able to translate technical issues and requirements into non-technical terms
- Empathetic and strong interpersonal skills
- Ability to remain calm and professional
- Willing to take on new work and challenges
- Knowledge of relevant health and safety requirements
- First Aid at Work Qualification