Senior Operational Resilience Manager

2 days ago

Hermitage, United Kingdom Skipton Building Society Full time
About the Role

We are seeking a highly skilled Senior Operational Resilience Manager to lead our Operational Resilience team and support senior stakeholders in delivering an effective Operational Resilience framework and work plan.

Key Responsibilities
  • Lead the Operational Resilience team and support senior stakeholders on the effective and timely delivery of an Operational Resilience framework and work plan.
  • Provide Operational Resilience Team management, including prioritization of work.
  • Participate in the Security, Resilience and Technology Risk Leadership team, taking an active part in leadership activities across the department.
  • Prepare and present governance and regulatory papers and updates as required for relevant committees.
  • Ensure Operational Resilience and OCIR regulatory publications, policy, rules and guidance are reviewed, interpreted and effectively incorporated into our strategy and work plans.
  • Set the Business Continuity Management framework, including Business Impact Assessments, Business Continuity Planning and Testing activities.
  • Set the Incident Response framework, ensuring effective coordination of crisis management and response & recovery actions during business interruptions to ensure the continuation of critical services.
  • Provide support for Incident Response activities as required, including leading the Business Response Team when required during tests and real scenarios.
  • Ensure the end-to-end procurement and supplier life cycle is followed for all third parties supporting Operational Resilience activities, with supplier relationships appropriately managed.
  • Operational Resilience and Business Continuity requirements and assurance activities are clearly defined and embedded in Change and Supplier Management processes.
Requirements
  • Demonstrable experience of leading and managing performance of an Operational Resilience or equivalent team.
  • Experience of Business Continuity Management frameworks and Incident Response/Crisis Management.
  • Knowledge of Operational Resilience regulatory requirements and how they are applied in a Financial Services context.
  • Knowledge of Operational Continuity in Resolution (OCIR) regulatory requirements to support the OCIR Barrier Lead in achieving our Resolvability obligations.
  • Ability to lead/co-ordinate and prioritise multi-faceted workloads.
  • Proven ability in identifying and documenting risks and the design and/or recommendation of appropriate controls for Operational Resilience within an appropriate framework.
  • Ability to analyse and interpret wide-ranging information, identifying recommendations with thought leadership.
  • Ability to engage, influence and work in partnership with senior stakeholders, including peers (internal and external, SLT, ExCo and our Regulators).

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