Lead Operations Strategist

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Holiday Inn Bournemouth Full time

About Us: Holiday Inn Bournemouth is part of a renowned global hospitality brand, managing a diverse portfolio of hotels and resorts worldwide.

Employee Benefits:

  • Access to a wide range of hotel discounts
  • Staff rates and up to 50% off on dining and wellness services
  • Wagestream: Access up to 40% of your earned pay and set up automatic savings for financial health
  • 24/7 availability of our employee assistance program
  • Attractive salary package

Role Overview: As the Senior Business Operations Lead, you will be responsible for developing and executing standard operating procedures that will be implemented across all departments, ensuring that performance is effectively managed at every level.

Key Responsibilities:

  • Collaborate with the senior management team to contribute to the overall strategic vision of the organization.
  • Utilize available opportunities to enhance revenue and oversee the hotel's operations in the absence of the General Manager.
  • Monitor guest feedback and implement necessary actions to improve service quality.

Candidate Profile: The ideal candidate will possess prior experience in the hospitality sector, particularly with a robust background in Food and Beverage operations.

Join Us: At Holiday Inn, we value our people as the core of our business. We are dedicated to fostering a diverse and inclusive environment where everyone can thrive.

Our Mission: As a leading hotel brand, we believe in the joy of travel for all, with a singular goal: to ensure every guest leaves with a smile.



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