Current jobs related to Director of Client Experience - London, Greater London - Sagen Advisory

  • Director of Client Experience

    3 weeks ago

    London, Greater London, United Kingdom Ultimate Asset Full time £70,000 - £80,000

    Job Description**Job Title:** Director of Client Experience**Job Summary:** We are seeking an experienced and customer-centric Director of Client Experience to lead the post-sales experience for our client; a high-growth social app with reference to advertising revenue.**Key Responsibilities:**Lead and manage the client services team, driving high...

  • IT Audit Director

    1 month ago

    London, Greater London, United Kingdom Director File Full time

    Job Title: IT Audit DirectorOur client's technology risk assurance team is seeking a highly skilled IT Audit Director to join their growing team. As a key member of the team, you will play a crucial role in leading the strategic direction and delivery of IT audit requirements for their London portfolio of External Audits in the financial services sector.This...

  • IT Audit Director

    1 month ago

    London, Greater London, United Kingdom Director File Full time

    Job Title: IT Audit DirectorOur client's technology risk assurance team is seeking a highly skilled IT Audit Director to join their growing team. As a key member of the team, you will play a crucial role in leading the strategic direction and delivery of IT audit requirements for their London portfolio of External Audits in the financial services sector.This...

  • Client Experience Director

    4 weeks ago

    London, Greater London, United Kingdom Watches of Switzerland Full time

    Key ResponsibilitiesClient Service Expertise: Leverage a strong client-service background to deliver exceptional experiences.Relationship Management: Develop and maintain internal and external relationships to drive business growth.Team Leadership: Foster a high-performing team through effective management and development.Strategic Decision Making:...

  • Client Experience Director

    4 weeks ago

    London, Greater London, United Kingdom Watches of Switzerland Full time

    Key ResponsibilitiesClient Service Expertise: Leverage a strong client-service background to deliver exceptional experiences.Relationship Management: Develop and maintain internal and external relationships to drive business growth.Team Leadership: Foster a high-performing team through effective management and development.Strategic Decision Making:...

  • Client Experience Director

    3 weeks ago

    London, Greater London, United Kingdom Watches of Switzerland Full time

    Key Responsibilities: As a Client Experience Manager at Watches of Switzerland, you will be responsible for delivering exceptional client service and building strong relationships with our clients. This will involve managing internal and external relationships, leading a team, and developing their skills to ensure they are equipped to provide the highest...

  • Client Experience Director

    4 weeks ago

    London, Greater London, United Kingdom Watches of Switzerland Full time

    Key ResponsibilitiesClient Service Expertise: Leverage a strong client-service background to deliver exceptional experiences.Relationship Management: Foster internal and external relationships to drive business growth.Team Leadership: Develop and manage high-performing teams to achieve strategic objectives.Strategic Thinking: Demonstrate the ability to think...

  • IT Audit Director

    3 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Job OverviewOur client's technology risk assurance team is seeking a Director to lead the strategic direction and delivery of their IT Audit requirements. The successful candidate will oversee the delivery of high-quality work and develop the team members working alongside them.This is an opportunity to further develop your career and be part of the national...

  • Strategic People Director

    2 weeks ago

    London, Greater London, United Kingdom Director File Full time

    About the Opportunity:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team at Director File.Key Responsibilities:Develop and implement strategies to drive business growth and improve employee engagement.Lead and manage a team of HR professionals to deliver HR services.Collaborate with senior leaders to...

  • Strategic People and Culture Director

    3 weeks ago

    London, Greater London, United Kingdom Director File Full time

    About the Role:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team. As a key member, you will be responsible for developing and implementing strategies to drive business growth and improve employee engagement.Key Responsibilities:Develop and implement people and culture strategies to drive business...

  • Project Director

    2 weeks ago

    London, Greater London, United Kingdom Global Experience Specialists Full time

    Project DirectorAt Global Experience Specialists, we're seeking a highly skilled Project Director to lead our Exhibitor Graphics Team. As a key member of our team, you'll be responsible for managing exciting exhibitor graphic projects, working with cutting-edge technology, and collaborating with a talented team to deliver extraordinary experiences in the...

  • Deputy Director of Client Experience

    4 days ago

    London, Greater London, United Kingdom Chanel, Inc. Full time

    About the RoleWe are seeking a highly skilled Deputy Director to join our team at Chanel, Inc. This role will be responsible for leading our boutique management team and driving client relations.

  • Strategic People and Culture Director

    2 weeks ago

    London, Greater London, United Kingdom Director File Full time

    About the Opportunity:We are seeking a seasoned Director of People and Culture to drive business growth and enhance employee engagement. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to improve our organizational culture and employee experience.Key Responsibilities:Develop and implement...

  • Director of Production and Growth

    4 weeks ago

    London, Greater London, United Kingdom NVE Experience Agency Full time

    Job Title: Director of Production and GrowthNVE Experience Agency is a world-class experiential marketing agency and event production company that creates unforgettable experiences for brands. We're seeking a highly skilled Director of Production and Growth to lead our UK presence and deliver industry-leading events and experiences.Key...

  • Director of Production and Growth

    4 weeks ago

    London, Greater London, United Kingdom NVE Experience Agency Full time

    Job Title: Director of Production and GrowthNVE Experience Agency is a world-class experiential marketing agency and event production company that creates unforgettable experiences for brands. We're seeking a highly skilled Director of Production and Growth to lead our UK presence and deliver industry-leading events and experiences.Key...

  • AI Data Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Job DescriptionDirector File is seeking a highly skilled AI Data Supervisor to lead the migration of legacy data onto GCP and define a path forward towards a GCP native environment. The successful candidate will be responsible for integrating Data Ops tools and ensuring seamless data administration.Key Responsibilities:Ensure clinical annotation of banked...

  • Director of Event Production

    4 weeks ago

    London, Greater London, United Kingdom NVE Experience Agency Full time

    NVE Experience Agency Job DescriptionNVE Experience Agency is a world-class experiential marketing agency and event production company. We're seeking a seasoned professional to join our team as a Director, Production.Job SummaryWe're looking for a highly skilled and experienced production professional to lead our UK presence and deliver industry-leading...

  • Account Director

    1 month ago

    London, Greater London, United Kingdom George P Johnson Experience Marketing Full time

    About the RoleWe are seeking an experienced Account Director to join our team at George P Johnson Experience Marketing. As an Account Director, you will be responsible for leading our client relationships and driving business growth.Key ResponsibilitiesDevelop and execute account plans to drive business growth and client satisfactionLead cross-functional...

  • Account Director

    1 month ago

    London, Greater London, United Kingdom George P Johnson Experience Marketing Full time

    About the RoleWe are seeking an experienced Account Director to join our team at George P Johnson Experience Marketing. As an Account Director, you will be responsible for leading our client relationships and driving business growth.Key ResponsibilitiesDevelop and execute account plans to drive business growth and client satisfactionLead cross-functional...

  • Client Experience Manager

    3 weeks ago

    London, Greater London, United Kingdom Watches of Switzerland Full time

    Job Title: Client Experience ManagerAbout the Role:We are seeking a highly skilled Client Experience Manager to join our team at Watches of Switzerland Group. As a Client Experience Manager, you will be responsible for delivering exceptional customer service and creating memorable experiences for our clients.Key Responsibilities:Manage client relationships...

Director of Client Experience

2 months ago

London, Greater London, United Kingdom Sagen Advisory Full time
{"title": "Head of Client Services", "content": "Join Our Team as a Head of Client Services

Sagen Advisory is seeking a highly skilled and experienced Head of Client Services to lead our client services function. This is a fantastic opportunity for a mid-level client services professional to take the next step in their career and lead a business-critical function at a fast-growing and well-funded fintech.

The successful candidate will be responsible for establishing and managing our end-to-end client services function, taking our clients from onboarding to live trading and beyond. This includes reviewing and refreshing our client services processes and workflows from the ground up and developing our future client services strategy and team structure.

We are looking for someone with a proven track record in client services, strong functional knowledge of foreign exchange trading platforms, and experience with tools used to provide first-level client services support. The ideal candidate will also have excellent verbal and written communication skills, a natural team player ability, and the ability to develop strong and cooperative internal and external working relationships.

Key Responsibilities:

  • Establish and manage our end-to-end client services function
  • Review and refresh our client services processes and workflows
  • Develop our future client services strategy and team structure
  • Hire and manage an international team of client services professionals

What We Offer:

  • Market-related remuneration
  • A fast-paced and dynamic work environment
  • Opportunities for career growth and development

Apply now to take the next step in your career and join our team as a Head of Client Services.", "requirements": ["3-5 years' experience in a client services role within a financial services firm", "Strong functional knowledge of foreign exchange trading platforms", "Proven track record with tools used to provide first-level client services support", "Proven ability to develop and implement new processes and workflows", "Strong attention to detail, self-management, initiative, discipline, and follow-through", "Excellent verbal and written communication skills", "A natural team player with the ability to develop strong and cooperative internal and external working relationships"]}