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Community Service Manager
2 months ago
Community Service Manager
Salary - Competitive – Full time
Driver required
Real Life Options is a charitable organization dedicated to providing innovative, individualized support services. We specialize in assisting individuals residing in shared living environments and private accommodations, delivering extensive support throughout the community.
Position Overview
As the Community Service Manager, you will hold the registered manager position, overseeing the comprehensive management of various services within the designated area. Your role will ensure that all regulatory and contractual obligations are met and surpassed, while fostering the ongoing development and delivery of effective, innovative, and truly person-centered support.
Key Responsibilities:
Service Management
To assume overall accountability for exemplary practices in person-centered service delivery, ensuring that the support provided enhances the lives of those we serve. To continually seek, develop, and implement cost-effective, adaptable, and innovative support solutions that cater to individual needs, including those with personal budgets. To lead the creation, execution, and upkeep of Business and Workforce Development Plans that align with regulatory standards and the aspirations of service users. To guarantee that each service user has a current person-centered plan and risk assessments, with regular reviews conducted through a person-centered approach. To ensure optimal deployment of staff and resources in local areas to assist individuals in achieving their desired outcomes. To cultivate positive professional relationships among all stakeholders involved with service users, ensuring collaborative efforts in their best interest.Performance and Risk Oversight
To monitor performance across managerial responsibilities, striving to exceed organizational, regulatory, and contractual expectations. To support the ongoing development and implementation of a robust performance monitoring system within your areas of responsibility. To maintain up-to-date Risk Management Plans and Business Continuity Plans for all services under your management. To provide accurate performance data to senior management as required. To ensure compliance with the Health and Safety Policy.Professional Development
To collaborate with senior management and the Business Proposition Team to build relationships with commissioners and explore opportunities for business growth. To engage in the implementation and evaluation of Real Life Options' Organizational Strategy within your managerial scope. To actively enhance personal and professional skills that will improve your ability to achieve desired outcomes. To foster effective partnerships with other organizations to benchmark best practices and collaborate on joint initiatives.You will possess:
S/NVQ Level 3 (in both management and care) or equivalent qualifications. A minimum of 2 years of supervisory or management experience in a relevant care environment. Significant operational management experience in health, social services, or the independent sector, including expertise in personnel, financial, and budget management. A proven track record in services for individuals with learning disabilities. Strong communication and organizational skills. Leadership capabilities. Proficiency in IT. The ability to inspire and guide a team, providing clear direction. Knowledge of person-centered planning. Registration with the SSSC.Real Life Options offers flexible employment opportunities, including various shifts and on-call responsibilities.
Benefits and Rewards
At Real Life Options, we value our employees and treat them with the same respect and care that we extend to those we support. Our competitive compensation package includes:
Accredited training to equip you with the skills necessary for success. Access to training bursaries. A minimum of 33 days of paid leave annually, including public holidays (pro-rata for part-time staff). An employer-contributed pension scheme. A complimentary Employee Assistance Programme, offering various support services. Life insurance coverage at 2 times your annual salary. A referral bonus for recommending a friend (terms apply). A financial wellbeing initiative. Access to discounts on goods and services. Recognition programs. The opportunity to make a meaningful impact in people's lives. A Cycle to Work Scheme.We are eager to find candidates who embody our core values of Respect, Honesty, Responsibility, and Excellence.
If you identify with six or more of the following attributes, you may be the ideal candidate:
Honest - Effective Communicator - Strong Values - Adaptable - Passionate - Self-Motivated - Dependable - Compassionate - Inclusive
