Retail Operations Supervisor
4 weeks ago
Job Type – Retail Operations Supervisor
Salary - Competitive pay ranging from £11.80 to £12.20 based on location
Hours of Work - 30 hours per week
About Us
At Hobbycraft, we pride ourselves on being a progressive and inclusive team dedicated to excellence. Our commitment to surpassing customer expectations is unwavering, and we highly value the contributions of our team members.
We seek enthusiastic individuals who share our passion for crafting. Whether in-store or in a managerial capacity, you will encounter numerous opportunities for growth and new challenges every day.
About the Role
As a Retail Operations Supervisor at Hobbycraft, you will play a crucial role in supporting the management team, driving sales, and ensuring outstanding customer service.
- Managing the cash register and ensuring accurate handling of transactions, including cash, credit/debit cards, and gift cards.
- Overseeing store operations, including merchandising, inventory management, and staff duties.
- Mentoring and guiding new team members.
- Coordinating the daily tasks of team members.
- Addressing customer inquiries effectively.
About You
- A minimum of 1 year of retail experience is required (experience in managerial or supervisory roles is a plus).
- A genuine passion for crafting and a desire to inspire others.
- Ability to learn and share product knowledge to meet customer needs.
- High levels of enthusiasm, motivation, and drive.
- Strong and clear communication skills.
- Flexibility to meet the demands of the business.
Benefits at Hobbycraft
- Competitive pay above the minimum wage.
- 25% Discount Card for Hobbycraft Stores.
- Generous holiday entitlement with annual increases.
- A creative and inspiring work environment.
- Company pension contributions.
- Cycle to Work Scheme.
- Access to our Employee Support Programme for overall well-being.
- Ongoing training, development, and performance management.
- Social events for colleagues throughout the year.
Note
Due to the high volume of applications, this vacancy may close before the stated expiry date.
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