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Internal Sales Support Executive

2 months ago

Chesham, Buckinghamshire, United Kingdom Insite Finance Full time £28,000

Job Summary

We are seeking a highly motivated and organized Internal Sales Support Executive to join our team at Insite Finance. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing customer orders, and collaborating with our external sales team to drive sales and profitability.

Key Responsibilities:

  • Process and manage incoming customer orders, pro-forma invoices, and returns
  • Upsell products and identify opportunities to increase sales growth
  • Develop strong relationships with customers to maximize repeat business
  • Collaborate closely with the external sales team to drive sales and profitability
  • Meet personal and team targets, as well as set KPIs
  • Handle customer inquiries, complaints, and provide appropriate solutions
  • Ensure timely communication with warehouses for order fulfillment and dispatch
  • Manage incoming phone calls and email inquiries efficiently

Requirements:

  • 1-2 years' experience in a busy office environment, preferably in internal sales
  • Strong people skills and results-driven mindset
  • Excellent communication skills, both written and verbal
  • Customer-focused with the ability to adapt to different situations
  • Proficient in Microsoft Office and quick to learn new systems
  • Ability to multi-task, prioritize, and manage time effectively
  • Team player with the capacity to work independently when required

What We Offer:

  • Competitive base salary of £26-28,000 per annum
  • Great bonus scheme
  • 25 days annual leave plus statutory holidays
  • Company pension scheme
  • Free car parking
  • Monday to Friday, 9am-5pm

This is an excellent opportunity for a customer-oriented individual to join a rapidly growing company with a strong market presence. If you are passionate about sales, customer service, and eager to contribute to a dynamic team, we want to hear from you.