Sales Support Executive

3 weeks ago

Chesham, Buckinghamshire, United Kingdom Insite Public Practice Recruitment Limited Full time
Account Manager

Chesham - Full time

We are seeking a dynamic and motivated Internal Sales Support Executive to join our client's growing team.

Our client, a leading manufacturer of innovative building products in the South East of England, is looking for a sales-driven individual to support their continued expansion in the UK market.

This role offers an exciting opportunity to be part of a success story, with the company's turnover increasing from £3M to £22M in just a few years.

Key Responsibilities:
  • Process and manage incoming customer orders, pro-forma invoices, and returns
  • Upsell products and identify opportunities to increase sales growth
  • Develop strong relationships with customers to maximise repeat business
  • Collaborate closely with the external sales team to drive sales and profitability
  • Meet personal and team targets, as well as set KPIs
  • Handle customer inquiries, complaints, and provide appropriate solutions
  • Ensure timely communication with warehouses for order fulfilment and dispatch
  • Manage incoming phone calls and email inquiries efficiently
The Ideal Candidate:
  • 1.5 - 3 years' experience in a busy office environment, preferably in internal sales (though not essential)
  • Strong people skills and results-driven mindset
  • Excellent communication skills, both written and verbal
  • Customer-focused with the ability to adapt to different situations
  • Proficient in Microsoft Office and quick to learn new systems
  • Ability to multi-task, prioritise, and manage time effectively
  • Team player with the capacity to work independently when required
What We Offer:
  • Base salary of £26-28,000 per annum
  • Great bonus scheme and commission
  • 25 days annual leave plus statutory holidays
  • Company pension scheme
  • Free car parking
  • Monday to Friday, 9am-5pm

This is an excellent opportunity for a customer-oriented individual to contribute to a dynamic team and support the growth of a rapidly expanding company with a strong market presence.

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