Portfolio Services Associate

2 weeks ago


London, Greater London, United Kingdom State Street Full time
About the Role

We are seeking a highly skilled and motivated individual to join our Portfolio Services team at State Street. As a Portfolio Services Associate, you will play a critical role in supporting the day-to-day operations of our clients and assisting with the implementation of new clients.

Key Responsibilities
  • Provide oversight and review of daily reconciliations between CRIMS and State Street's middle office IBOR record (RKS) on a Cash and Stock position and transaction level on a Trade date +1 basis.
  • Take ownership of issues to resolution, engaging teams as needed to correct IBOR and CRIMS data.
  • Act as primary contact point for the client's Front Office team, triaging issues and ensuring they are resolved, calling upon internal teams where necessary.
  • Use CRIMS and excellent communication skills to provide a technical support service to clients requiring assistance with the front office systems.
  • Maintain and develop State Street's SQL based data warehouse (SSDD).
  • Client query support on complex data set issues across Middle Office platforms.
  • Act as gatekeeper of the IBOR record, ensuring the accounting period close and reopening process is adhered to.
  • Monitor the overall health of the client's portfolios via the operational control framework.
  • Provide support for client operations teams with any operational client queries.
  • Project manage the client onboarding process from receipt, preparation, implementation and Hypercare, ensuring that the Alpha Portfolio Services group meet / exceed project deliverables.
  • Develop and maintain relationships with key internal stakeholders including other business lines to help aid successful delivery of each workstream.
  • Assist in the analysis of current/proposed processes and recommend solutions and improved processes, drive the implementation of Operating Models, Service Level Agreements and Key Performance Indicators.
Requirements
  • Self-starter able to work and learn in a dynamic environment.
  • Excellent analytical skills.
  • SQL, Word, Excel, PowerPoint etc.
  • Minimum 3+ years asset management operational experience.
What We Offer

We offer a dynamic and inclusive work environment, with opportunities for growth and development. Our employees are our greatest asset, and we are committed to providing them with the tools and resources they need to succeed.

We value diversity and inclusion, and we are committed to creating an environment where everyone can thrive. We offer a range of benefits, including flexible working hours, paid volunteer days, and access to employee networks.



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