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Senior Operations Manager

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Amazon Full time
About the Role

As a Senior Operations Manager at Amazon, you will be responsible for overseeing the day-to-day operations of our logistics and transportation network. This includes managing a team of professionals who work together to ensure that our customers receive their packages on time and in good condition.

Key Responsibilities
  1. Operational Metrics and Performance: Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to optimize our operations.
  2. Strategic Planning: Develop and implement long-term plans to improve our operational efficiency, reduce costs, and enhance customer satisfaction.
  3. Team Leadership: Lead and manage a team of operations professionals to ensure that they have the necessary skills and resources to perform their jobs effectively.
  4. Communication and Collaboration: Collaborate with other departments, such as sales and marketing, to ensure that our operations are aligned with our business goals.
  5. Problem-Solving and Decision-Making: Identify and resolve operational issues in a timely and effective manner, making decisions that align with our company's values and goals.
About the Team

As a Senior Operations Manager, you will be part of a dynamic and fast-paced team that is responsible for ensuring the smooth operation of our logistics and transportation network. Our team is dedicated to delivering exceptional customer service and ensuring that our operations are efficient, effective, and sustainable.

Requirements
  1. Education: Bachelor's degree in a relevant field, such as logistics, supply chain management, or business administration.
  2. Experience: Minimum 5 years of experience in a senior operations role, with a proven track record of improving operational efficiency and reducing costs.
  3. Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team of professionals. Proficiency in Microsoft Office and other relevant software applications.