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Part-Time Customer Service Associate

3 months ago


Bournemouth, United Kingdom Genting Casinos Careers Full time
Position Overview
As a valued member of our hospitality team, you will play a crucial role in delivering exceptional service to our guests in a vibrant and dynamic environment. Your responsibilities will encompass a variety of tasks aimed at ensuring a memorable experience for our customers.

Key Responsibilities
  • Provide outstanding customer service while adhering to company standards and safety regulations.
  • Collaborate effectively with team members to enhance overall service quality.
  • Handle cash transactions and operate the till efficiently.
  • Prepare and present food and beverages with a focus on quality and aesthetics.
  • Maintain cleanliness by clearing tables and ensuring all items are properly washed and stored.
  • Exhibit flexibility in working various shifts, including evenings and weekends.

What We Offer
In recognition of your dedication, we provide a competitive salary along with a comprehensive benefits package that includes:
  • Access to a private GP helpline.
  • Discounts at popular retailers and leisure activities.
  • Pension scheme and life assurance.
  • Employee assistance program for confidential support.
  • Discounted gym membership.
  • Family-friendly policies and mental health support.

Professional Development
We are committed to your growth and offer numerous opportunities for career advancement, including:
  • Access to our online learning portal, Genting Academy.
  • Recognition programs for long service and achievements.
  • Engagement in social activities and events to foster team spirit.

About Us
Genting Casinos is a leading name in the leisure industry, renowned for providing exceptional experiences to our customers across the UK. We pride ourselves on our inclusive culture, valuing the unique contributions of every team member. We are dedicated to understanding and meeting the needs of our customers and employees alike.