Quality Assurance and Technical Support Manager

4 weeks ago


Basildon, Essex, United Kingdom Ariston Group Full time

QUALITY ASSURANCE AND TECHNICAL SUPPORT MANAGER, UK & IRELAND

Ariston Group stands at the forefront of sustainable thermal comfort solutions within the Heating, Hot Water, and Renewable Technology sectors. Our dedication to innovation and sustainability enables us to provide a diverse array of products designed for hot water, space heating, and air treatment. Joining our team means becoming part of a vibrant workplace where you can lead initiatives that enhance quality and ensure adherence to standards across the UK and Ireland.

Key Responsibilities

  • Oversee compliance with legal, regulatory, and Health and Safety standards
  • Implement enhancements in operational practices and product excellence
  • Supervise the technical support helpline to deliver outstanding customer service
  • Offer technical insights regarding product functionality and warranty matters

Qualifications & Skills

  • Proficient in data analysis and presentation
  • Significant experience within the heating and renewable energy sectors
  • Possession of CCN1 Core Gas Safety certification

What We Offer

  • Attractive Salary Package
  • Company Vehicle
  • Comprehensive Private Medical Coverage
  • Life Insurance Benefits
  • Retirement Pension Plan
  • Generous Annual Leave Policy including Bank Holidays

We prioritize creating an inclusive and supportive work environment for all team members, ensuring compliance with all relevant legal standards.



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