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Quality Assurance and Technical Support Manager

3 months ago

Basildon, Essex, United Kingdom Ariston Group Full time

QUALITY ASSURANCE AND TECHNICAL SUPPORT MANAGER, UK & IRELAND

Ariston Group stands at the forefront of sustainable thermal comfort within the Heating, Hot Water, and Renewable Technology sectors. Our dedication to sustainability and innovation enables us to provide a diverse array of solutions for hot water, space heating, and air treatment. Joining our team means becoming part of a vibrant environment where you will play a crucial role in enhancing operations and ensuring adherence to standards across the UK and Ireland.

Key Responsibilities

  • Oversee compliance with legal, regulatory, and Health and Safety standards
  • Lead initiatives to enhance operational practices and product excellence
  • Supervise the technical support helpline to deliver outstanding customer service
  • Offer technical insights regarding product functionality and warranty concerns

Qualifications & Skills

  • Proficient in data analysis and presentation
  • Significant experience within the heating and renewable energy sectors
  • Possession of CCN1 Core Gas Safety certification

What We Offer

  • Attractive Salary Package
  • Company Vehicle
  • Comprehensive Private Medical Coverage
  • Life Insurance Benefits
  • Retirement Pension Plan
  • Generous Annual Leave plus Public Holidays

We are dedicated to fostering an inclusive and supportive workplace for all team members, in line with legal obligations.