Customer Service Representative
7 days ago
We are working with a thriving firm, a specialist within a bespoke industry, to find a passionate Customer Service Operative to join their customer services department.
You will effectively manage the customer journey from the initial point of contact, providing support and referring to relevant departments as needed.
The company is growing their client base and is looking for someone to help drive this growth.
Key Responsibilities:
- Manage customer inquiries and issues in a timely and professional manner
- Provide support and guidance to customers to resolve their queries
- Collaborate with internal teams to ensure seamless customer experience
- Identify and escalate complex customer issues to senior team members
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Experience in customer-facing roles
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Malmesbury, Wiltshire, United Kingdom Siamo Recruitment Full time{"title": "Customer Service Executive Role", "description": "Job SummaryWe are seeking a skilled Customer Service Executive to join our client's customer services department. As a key member of the team, you will be responsible for managing customer relationships, resolving queries, and providing exceptional customer service.Key ResponsibilitiesManage...
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Malmesbury, Wiltshire, United Kingdom Siamo Recruitment Full time{"title": "Customer Service Executive Role", "description": "Job SummaryWe are seeking a skilled Customer Service Executive to join our client's customer services department. As a key member of the team, you will be responsible for managing customer relationships, resolving queries, and providing exceptional customer service.Key ResponsibilitiesManage...
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Malmesbury, Wiltshire, United Kingdom Siamo Recruitment Full timeJob OverviewWe are partnering with a dynamic firm to find a skilled Customer Service Operative to enhance their customer services department.Key Responsibilities:Manage customer interactions from initial contact to resolution.Provide timely and effective support to clients.Collaborate with internal teams to ensure seamless customer...
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Malmesbury, Wiltshire, United Kingdom Siamo Recruitment Full timeAbout the Role:We are working with a thriving firm, growing their client base and a specialist within a bespoke industry.Key Responsibilities:Effectively manage the customer journey from a help point of view.Manage varied responsibilities for the hungry candidate to get stuck into this role.Manage relationships between clients' engineers and their...