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Front of House Team Member

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Brighton, Brighton and Hove, United Kingdom Whitbread Full time
Front of House Team Member Opportunity

We are seeking a friendly and customer-focused individual to join our team at Premier Inn in Brighton City Centre. As a Front of House Team Member, you will be the first point of contact for our guests, providing a warm welcome and ensuring their stay with us is enjoyable and memorable.

About the Role

This is a permanent position, with guaranteed hours to plan your week around. You will have the opportunity to work in a fast-paced environment, using your skills and passion for customer service to make a real difference to our guests' experiences.

Key Responsibilities
  • Provide exceptional customer service to our guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Prepare and serve food and drinks, using our simple administration system to make your job easier.
  • Contribute to a positive and supportive team environment, helping to maintain high standards of service and quality.
What We Offer

As a Front of House Team Member at Premier Inn, you will benefit from:

  • A competitive hourly rate of up to £11.79.
  • A guaranteed contract, with no zero-hours contracts.
  • Opportunities for career development and progression within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.
Why Choose Premier Inn?

We are a leading hospitality business, committed to providing exceptional service and quality to our guests. Our team members are at the heart of everything we do, and we offer a supportive and inclusive environment that allows you to grow and develop your skills.