Front of House Team Member

3 weeks ago

Brighton, Brighton and Hove, United Kingdom German Doner Kebab Full time

Front of House Team Member Role

We are a fast-growing restaurant brand looking for a Front of House Team Member to join our team.

As a Front of House Team Member, you will be the driving force behind delivering exceptional food quality, outstanding guest care, and amazing service.

Key responsibilities include:

  • Supporting and working as part of a team to deliver exceptional food quality and outstanding guest care.
  • Assisting guests in choosing meals and drinks and providing additional up-sell information.
  • Processing guests' orders through the POS system.
  • Delivering orders to the kitchen and assisting in preparing and packing food and beverages.
  • Ensuring that the portion of food being packed or served looks appealing.
  • Promoting additional food items to complement the guest experience and increase sales.
  • Processing sales, providing guests with receipts, and delivering food.
  • Greeting every guest in a genuine and warm manner.
  • Answering the telephone and dealing with an enquiry.
  • Assembling and packaging orders to the brand standard.
  • Keeping all guest areas clean, sanitary, and tidy.
  • Ensuring that all orders are fully complete and ready to be received by the guest.

Key skills and knowledge needed for the job include:

  • Ability to speak clearly and listen attentively to guests and other team members.
  • Ability to maintain a clean and smart appearance.
  • Displays a positive and enthusiastic approach to all tasks.
  • Exhibits a cheerful and helpful attitude and always provides excellent guest care.
  • Adapts to changing business volume levels with a sense of urgency.
  • Can demonstrate a complete understanding of the menu and allergens.
  • Ability to follow instructions to achieve brand standards.
  • Ability to fill in daily paperwork in line with GDK standards.
  • Maintain the ability to be cross-trained in all areas of the kitchen and front counter.
  • Believes and cares for exceptional guest service and impeccable standards.

Working for GDK, we can offer a full career pathway and support you with fantastic progression opportunities.

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